Account Servicing Specialist

TrueML • Lenexa, KS

1d • Onsite

About The Position

As an Account Servicing Specialist, you will be the engine behind our financial accuracy and operational reliability. We are looking for a detail-oriented analyst to own the integrity of our account data during a period of hyper-growth. Your mission is to bridge the gap between complex data entry and high-level problem solving, ensuring that every transaction is seamless and every client request is handled with precision.

Requirements

• Highly proficient in Excel and Google Applications, with an ability to juggle multiple software interfaces simultaneously without losing your place.
• A natural knack for spotting "the needle in the haystack" when it comes to data defects and reconciliation errors.
• At least 1 year of experience in a multi-faceted work environment, ideally with a background in accounts receivable, banking, or healthcare reconciliations.
• Pride in time management skills, thriving in a dynamic environment, and valuing the consistency of being on-site with your team to meet tight deadlines.
• Ability to distill complex data issues into clear, professional written and verbal updates for your team and clients.

Nice To Haves

• Any degree is appreciated, but we value your relevant experience and "hands-on" track record just as much.

Responsibilities

• Manage the end-to-end intake of client reports, correspondence, and source documents, ensuring all information is triaged and logged into our systems with 100% accuracy.
• Proactively identify defects in data and navigate multiple internal and external systems to resolve file processing errors, missing transactions, and inventory imbalances.
• Manage payment processing workflows while maintaining a high-performance standard (targeting an error rate below 1%).
• Handle highly sensitive and confidential information with total discretion, following strict internal audit procedures and operational policies.
• Provide timely, professional, and compliant responses to both internal stakeholders and external clients, ensuring their requests are resolved efficiently.
• Support the leadership team with account-level analysis and administrative tasks that keep our "back office" running at peak performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees