Mortgage Servicing Specialist

Blaze Credit UnionFalcon Heights, MN
Onsite

About The Position

Blaze Credit Union is looking to hire a Mortgage Servicing Specialist to join our team. The Mortgage Servicing Specialist will assist members in a courteous and professional manner while maintaining efficiency and accuracy while completing activities pertaining to the mortgage servicing area.

Requirements

  • Minimum High School degree or equivalent.
  • minimum 1-2 years similar or related financial experience.
  • Strong verbal and written communication skills.
  • Computer skills including Microsoft products.
  • Ability to work in a fast-paced environment and manage multiple tasks.
  • Strong attention to detail.
  • Ability to proactively respond to members/associates to problem solve based on guidelines; written communications are based on templates but can be modified.

Nice To Haves

  • Knowledge of Encompass a plus.

Responsibilities

  • Maintain information on all mortgage loans including payment postings, new loans, updating member information, processing payoffs, curtailments, monthly billing statements, adjustments, escrows, and account research.
  • Post mortgage payments, late fees, and payoffs when received and calculate and process mortgage loan payoff requests.
  • Process, analyze, and verify Private Mortgage Insurance (PMI) payments/cancellations.
  • Perform certain teller functions such as loan booking, error corrections, and loan transfers.
  • File active loan files, recorded mortgages, and miscellaneous loan documents.
  • Effectively track paid off mortgages and releases.
  • Disburse funds from member’s escrow accounts as required by law.
  • Manage loss draft requests to ensure collateral is protected.
  • Assist with investor reporting, cash remittance, and balancing.
  • Answers routine calls and/or walk in questions from members.
  • Comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control
  • Regular and predictable attendance
  • Exhibit Blaze’s Core Value’s: Better Lives, Thoughtfully Compassionate, Minnesota’s Best, and Give Back
  • Perform other duties as assigned to support effective department operation.

Benefits

  • low-cost medical (as low as $20 a paycheck)
  • dental insurance
  • vision insurance
  • quarterly bonuses
  • generous vacation and sick time hours
  • paid leave options
  • up to 6% 401k contribution
  • tuition reimbursement
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