Mortgage Servicing Specialist

Blaze Credit Union • Falcon Heights, MN

21h • Onsite

About The Position

Blaze Credit Union is looking to hire a Mortgage Servicing Specialist to join our team. The Mortgage Servicing Specialist will assist members in a courteous and professional manner while maintaining efficiency and accuracy while completing activities pertaining to the mortgage servicing area.

Requirements

• Minimum High School degree or equivalent.
• minimum 1-2 years similar or related financial experience.
• Strong verbal and written communication skills.
• Computer skills including Microsoft products.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Strong attention to detail.
• Ability to proactively respond to members/associates to problem solve based on guidelines; written communications are based on templates but can be modified.

Nice To Haves

• Knowledge of Encompass a plus.

Responsibilities

• Maintain information on all mortgage loans including payment postings, new loans, updating member information, processing payoffs, curtailments, monthly billing statements, adjustments, escrows, and account research.
• Post mortgage payments, late fees, and payoffs when received and calculate and process mortgage loan payoff requests.
• Process, analyze, and verify Private Mortgage Insurance (PMI) payments/cancellations.
• Perform certain teller functions such as loan booking, error corrections, and loan transfers.
• File active loan files, recorded mortgages, and miscellaneous loan documents.
• Effectively track paid off mortgages and releases.
• Disburse funds from member’s escrow accounts as required by law.
• Manage loss draft requests to ensure collateral is protected.
• Assist with investor reporting, cash remittance, and balancing.
• Answers routine calls and/or walk in questions from members.
• Comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control
• Regular and predictable attendance
• Exhibit Blaze’s Core Value’s: Better Lives, Thoughtfully Compassionate, Minnesota’s Best, and Give Back
• Perform other duties as assigned to support effective department operation.

Benefits

• low-cost medical (as low as $20 a paycheck)
• dental insurance
• vision insurance
• quarterly bonuses
• generous vacation and sick time hours
• paid leave options
• up to 6% 401k contribution
• tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees