Mortgage Servicing Support Specialist II
About The Position
Establish new 203(k) loans on the system of record and disburse rehabilitation funds and construction draws, as requested. Post disbursements to the servicing system and reconcile all entries. Track and disburse escrow holdback funds to appropriate parties. The role involves working closely with both Internal and External Customers such as mortgage customers, co-workers, Loan Production Office and Accounting employees, and vendors/contractors. The specialist will also train peers on new policies and procedures and present ideas to improve processes and workflow.
Requirements
- High School diploma or GED.
- Two years of clerical or mortgage banking experience.
- Must possess basic accounting skills.
Responsibilities
- Disburse 203(k) rehabilitation funds, construction draws, and escrow holdback funds.
- Utilize Microsoft Access databases and servicing system for the disbursement of the funds.
- Set up and balance new loans for the 203(k) department.
- Post all entries regarding disbursement of funds to the servicing system.
- Communicate with impacted areas regarding exceptions as they arise.
- Preparation and/or reconciliation of required daily and month-end reports.
- Review requests to ensure adherence to all regulatory requirements and audit guidelines.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
