Mortgage Servicing Support Specialist II
About The Position
The Mortgage Servicing Support Specialist II is responsible for establishing new 203(k) loans on the system of record and disbursing rehabilitation funds and construction draws as requested. This role involves posting disbursements to the servicing system and reconciling all entries, as well as tracking and disbursing escrow holdback funds to appropriate parties. The specialist will work closely with both internal and external customers, including mortgage customers, co-workers, Loan Production Office and Accounting employees, and vendors/contractors. Additionally, the position involves training peers on new policies and procedures and presenting ideas to improve processes and workflow.
Requirements
- High School diploma or GED.
- Two years of clerical or mortgage banking experience.
- Must possess basic accounting skills.
Responsibilities
- Disburse 203(k) rehabilitation funds, construction draws, and escrow holdback funds.
- Utilize Microsoft Access databases and servicing system for the disbursement of the funds.
- Set up and balance new loans for the 203(k) department.
- Post all entries regarding disbursement of funds to the servicing system.
- Communicate with impacted areas regarding exceptions as they arise.
- Preparation and/or reconciliation of required daily and month-end reports.
- Review requests to ensure adherence to all regulatory requirements and audit guidelines.
Benefits
- competitive benefits ranging from medical and retirement to forty hours of paid volunteer time, each year.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
