Account Services Specialist II

Ultimus•Omaha, NE

About The Position

The Account Services Specialist II executes transfer agency duties for mutual fund clientele, including establishing new accounts, managing financial transactions, and ensuring accurate documentation. The role involves minimal direct client engagement and substantial collaboration with team members and internal departments. It periodically interacts with shareholders, financial advisors, and brokerage firms on account-related matters.

Requirements

Bachelor’s degree in business administration or a related field; equivalent education and experience will be considered.
2–4 years of experience in client services or a related field.
Background in the financial services industry.
Knowledge of operational standards, including SEC, IRS, and prospectus regulations.
Knowledge of retirement products such as IRA, Simple IRA, and other plans.
Proficiency in mutual funds and alternative investment products.
Proficiency with Microsoft Office Suite and Adobe Acrobat.
Troubleshooting, creative and critical thinking, multitasking, analytical, and organizational skills.
Clear and concise written and oral communication, active listening, and effective relationship-building skills.
Ability to adapt priorities and deadlines to changing conditions and ensure completion of work.

Nice To Haves

Series 6 license.

Responsibilities

Manage complex financial matters, including estate settlements and marital dissolutions.
Initiate and manage new client accounts by accurately entering information from application forms.
Execute financial operations, including redemptions, exchanges, and TIKs.
Administer retirement plan transactions in compliance with IRS guidelines.
Implement systematic withdrawal plans for required minimum distributions in IRA and Beneficiary accounts.
Maintain shareholder accounts and manage correspondence, including undeliverable mail.
Coordinate incoming asset transfers with relinquishing custodians.
Track and follow up on transfer procedures to ensure timely completion.
Associate related accounts to apply rights of accumulation or link plan accounts, and process declarations of intent.
Manage and balance check deposits to ensure financial accuracy.
Retrieve incomplete new account details and request additional information when necessary.
Collaborate with team members and internal departments to resolve queries and manage ongoing tasks.
Take on additional responsibilities as required to support team objectives.