Manager, Account

Adelphi Group•Chicago, IL

4d•$70,000 - $90,000•Hybrid

About The Position

The Account Service Supervisor, Influencer is a centralized role responsible for driving influencer strategy and client management within OMG’s dedicated managed-service product, Creo. The position leads client and agency communications, presents campaign strategy and reporting, and serves as a liaison between creator activation personnel and creator-direct management. The role supports OMG agencies across the organization and works with client paid social teams to execute paid amplification of creator campaigns. It reports to the Head of Influencer, OMG. The position leads influencer communications for clients, supports the development and positioning of influencer service offerings within the digital and paid-media ecosystem, and guides clients through the full campaign lifecycle. It also contributes to practice excellence by tracking industry developments, sharing thought leadership, and working with platform teams and channel stakeholders to implement cross-functional best practices.

Requirements

Bachelor’s degree; Marketing, Advertising, or Communications preferred.
3–6 years of experience in influencer and media environments.
Hands-on experience managing influencer campaigns and client relationships with blue-chip companies.
Experience working on client business across a variety of industries.
In-depth understanding of influencer marketing and the ability to match brand narratives with creator-led storytelling.
Strong relationships with the influencer community.
Thorough understanding of influencer advertising and organic roles and responsibilities across platforms, including creative development, talent perspectives, best practices, and measurement.
Excellent relationship-building skills with internal and external stakeholders.
Strong communication and presentation skills, including the ability to deliver persuasive, cohesive presentations and points of view.
Highly analytical and creative mindset, with strong communication skills.
High integrity, autonomy, and self-motivation.
Strong business acumen and the ability to make impactful decisions in a timely manner.

Nice To Haves

A Bachelor’s degree in Marketing, Advertising, or Communications.

Responsibilities

Lead influencer communications for OMG clients, including proposal development, commercial agreements, and communication from initial briefing through campaign completion.
Communicate influencer marketing within the digital and paid-media ecosystem and help operationalize service offerings and their value positioning.
Lead client communication throughout the influencer campaign lifecycle, from identification through campaign reporting.
Use OMG’s influencer technology platform for influencer discovery and client content review in coordination with Creo creator activation personnel.
Maintain knowledge of the influencer landscape through education and thought leadership, track industry shifts and emerging trends, and communicate their impact on client businesses.
Partner with OMG COE platform teams and channel stakeholders to implement best practices across functions, including asset development, commerce, and measurement.