Account Service Representative

C Spire • D'Iberville, MS

11d • Onsite

About The Position

The Account Service Representative is a front-line customer experience role in a C Spire retail location. The position joins a sales-focused team and serves as a consultant to customers seeking wireless, home services, and business solutions. The role offers uncapped commission, development support, and opportunities to advance through management training programs or ongoing retail development.

Requirements

• One year of customer service or sales experience, or a bachelor’s degree or equivalent.
• Excellent communication skills.
• Passion for technology and commitment to staying current on new devices and plans.
• Ability to work a full-time, irregular schedule that includes some evenings and Saturdays.
• Ability to lift 40 pounds of materials.
• Ability to stand for long periods and use finger, wrist, and arm mobility and finger dexterity to operate a computer keyboard or mouse while viewing a screen.

Nice To Haves

• Two or more years of sales experience or experience in a customer-facing, fast-paced retail environment.
• A proven track record of meeting goals and advancing professionally.

Responsibilities

• Drive wireless, home services, and business sales to exceed monthly goals.
• Advise customers on devices, plans, and home services, staying current on available offerings.
• Deliver customer service with integrity and enthusiasm.
• Contribute to a high-performing team focused on telecommunications sales and service.
• Pursue career development through management training programs or ongoing retail development support.
• Represent the C Spire brand professionally, passionately, and with drive.

Benefits

• Competitive compensation package with uncapped commission opportunities.
• Blue Cross Blue Shield health insurance.
• Dental coverage.
• Tuition assistance programs.
• Complimentary wireless service and device for team members in C Spire’s wireless footprint.
• 401(k) match.
• Teladoc telemedicine.
• WellBeacon Wellness Program.
• Paid talent referral opportunities.
• Tailored learning paths for every position.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level