Account Service Representative
About The Position
As an Account Service Representative at C Spire, you will be on the front line of the customer experience in a retail location. You will join a sales-focused team that works to exceed goals and deliver connectivity and technology solutions to customers and communities. The role offers uncapped commission, benefits, and career growth opportunities. You will sell wireless, home services, and business solutions; advise customers on devices, plans, and home services; and provide service with integrity and enthusiasm. C Spire offers management training programs and ongoing retail development support for career advancement. The posting states that total compensation averages over $50,000 annually. The role requires a full-time, irregular schedule that includes some evenings and Saturdays. Physical requirements include lifting up to 40 pounds, standing for long periods, and having the mobility and dexterity needed to use a computer keyboard or mouse while viewing a screen.
Requirements
- One year of customer service or sales experience, or a bachelor's degree or equivalent.
- Excellent communication skills.
- Passion for technology and commitment to staying current on new devices and plans.
- Ability to work a full-time, irregular schedule that includes some evenings and Saturdays.
- Ability to lift 40 pounds of materials.
- Ability to stand for long periods.
- Finger, wrist, and arm mobility and finger dexterity to use a computer keyboard or mouse while viewing a computer screen.
Nice To Haves
- Two or more years of experience in sales or in a customer-facing, fast-paced retail environment.
- A proven track record of hitting goals and advancing professionally.
Responsibilities
- Drive wireless, home services, and business sales to exceed monthly goals.
- Advise customers on current devices, plans, and home services.
- Deliver customer service with integrity and enthusiasm.
- Contribute to a high-performing team focused on telecommunications sales and service.
- Pursue career development through management training programs or ongoing retail development support.
- Represent the C Spire brand with professionalism, passion, and drive.
Benefits
- Dental coverage
- Health insurance through Blue Cross Blue Shield
- Tuition assistance programs
- Complimentary wireless service and device for team members in C Spire's wireless footprint
- 401(k) match
- Teladoc telemedicine
- WellBeacon Wellness Program
- Paid talent referral opportunities
- Tailored learning paths for every position
- Uncapped commission opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
