Account Service Representative

C Spire • Clarksdale, MS

1d • Onsite

About The Position

As an Account Service Representative at C Spire, you’ll work on the front line of the customer experience in a retail location as part of a sales-focused team. The role centers on delivering technology and connectivity solutions, providing excellent customer service, and exceeding sales goals. Compensation includes uncapped commission, with average total compensation stated as over $50,000 annually. C Spire also offers management training and ongoing retail development support for career growth.

Requirements

• At least one year of customer service or sales experience, or a bachelor’s degree or equivalent.
• Excellent communication skills.
• Passion for technology and commitment to staying current on new devices and plans.
• Ability to work a full-time, irregular schedule that includes some evenings and Saturdays.
• Ability to lift 40 pounds of materials.
• Ability to stand for long periods and use finger, wrist, and arm mobility and finger dexterity to operate a computer keyboard and/or mouse while viewing a computer screen.

Nice To Haves

• Two or more years of sales experience or experience in a customer-facing, fast-paced retail environment.
• A proven track record of hitting goals and advancing professionally.

Responsibilities

• Drive wireless, home services, and business sales to exceed monthly goals.
• Stay knowledgeable about current devices, plans, and home services and advise customers as a trusted consultant.
• Deliver customer service with integrity and enthusiasm.
• Contribute to a high-performing team focused on the telecommunications industry.
• Pursue career growth through management training programs or ongoing retail development support.
• Represent the C Spire brand with professionalism, passion, and drive.

Benefits

• Competitive compensation package with uncapped commission; average total compensation stated as over $50,000 annually.
• Blue Cross Blue Shield health insurance.
• Dental coverage.
• Tuition assistance programs.
• Complimentary wireless service and device for team members in the wireless footprint.
• 401(k) match.
• Teladoc telemedicine.
• WellBeacon Wellness Program.
• Paid talent referral opportunities.
• Tailored learning paths for every position.
• Management training programs and ongoing retail development support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level