Account Service Group Analyst

gategroup•Reston, VA

2d•$65,000 - $70,000•Onsite

About The Position

We’re looking for motivated, engaged people to help make everyone’s journeys better. Responsible for mastery of one of three areas of Focus to include (Billing, Data and Pricing) to ensure the operational effectiveness and excellence of the Account Services Group Business Unit. Assist in the creation of sophisticated and flexible financial models that are responsive to the diverse needs of our airline client base.

Requirements

Bachelor's Degree required, from an accredited university or equivalent
3 years or more previous demonstrated analyst work experience.
Proven experience within an SAP environment.
Work experience in an operations or manufacturing environment
Work experience in a food production or food service environment
Experience working within a cross-functional team
Ability to communicate well with internal and external customers, verbally and in writing.
Must be able to demonstrate proficiency in one of three core job functions (Billing, Data, Pricing)
Must demonstrate and have basic skills in Microsoft Office applications, specifically Word, Excel, and Outlook.
Must have solid analytical skills.
Display an outstanding work ethic.
Must work effectively in a team-based environment.
Must have the ability and desire to meet required timelines.
Strong mathematical aptitude.

Nice To Haves

Prior training and development experience preferred

Responsibilities

Perform continuous audits to ensure standard, consistent and quality master data in catering systems is valid and correct.
Interfaces with several internal groups, including the buyers and SAP coordinators across multiple kitchens, members of the Business Process Improvement team, Pricing, Billing, and Menu Specification analysts for assigned accounts.
Collects and interpret menu specifications for assigned accounts, and research and resolve any discrepancies.
Works with JIRA issue reporting and coverage of on call (off hours, weekends approximately 7 weeks).
Partners with your assigned airline Account Executives, Gate Gourmet units, the Pricing and Data management and Collections/Credit Department to identify common problems and limit their frequency and volume.
Works closely with your supervisor, Pricing and Data Analysts and our customers to monitor and interpret any changes to airline specifications ensuring lead times are met upstream.
Partners with the supervisor to find new ways to improve our systems and processes.