Account Representative
Monterey Financial Services•Oceanside, CA
•$20 - $21•Onsite
About The Position
As an Account Representative with Monterey Financial, you will help consumers take control of their financial future by utilizing excellent customer service and negotiating skills.
Requirements
- Reliability and the desire to learn
- Excellent communication, active listening and problem solving skills
- Ability to provide excellent customer service
- Comfortable with fast-paced environments
- Basic math and typing skills
- Proficient computer skills with the ability to learn new software
- Strong time management skills and ability to multitask
- Effectively identify and solve problems
Nice To Haves
- Basic credit and/or collection knowledge a plus
- Customer Service Experience or Call Center Experience
Responsibilities
- Assist consumers with account level questions and adjustments
- Negotiate and process payment on accounts in various stages of delinquency
- Understand and adhere to MFS and Client policies and procedures
- Other duties as assigned
Benefits
- Monthly performance-based bonus opportunity
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
