Account Representative

HAZELETT CORPORATION•Malletts Bay, VT

11d•$60,000 - $65,000•Hybrid

About The Position

Hazelett Corporation is seeking an Account Representative to join their Inside Sales team. This customer-focused role involves building strong relationships with an assigned customer base and supporting the sales process from quotation through delivery. The Account Representative will collaborate with engineering, manufacturing, purchasing, and logistics to ensure customers receive exceptional service and a seamless experience. This position is ideal for individuals who enjoy problem-solving, relationship building, and working in a collaborative, fast-paced environment. Two opportunities are available: one remote (U.S.) and one hybrid (Colchester, VT).

Requirements

Excellent customer service and relationship-building skills.
Strong verbal and written communication abilities.
Exceptional organizational skills with the ability to prioritize multiple projects.
Strong attention to detail and follow-through.
Experience with ERP systems and Microsoft Office.
Ability to work effectively both independently and as part of a collaborative team.
A proactive mindset with strong problem-solving skills.
Dependability, professionalism, and a commitment to delivering exceptional service.
Willingness to obtain Hazardous Materials Shipping Certification (training provided).

Nice To Haves

Experience in customer service, inside sales, account management, or a related business function is preferred.

Responsibilities

Build and maintain strong relationships with assigned customers.
Prepare and manage quotations, sales orders, invoices, packing lists, and shipping documentation.
Provide outstanding customer service by responding to inquiries and resolving issues promptly.
Coordinate freight quotations, bookings, customs documentation, and delivery logistics.
Partner with Sales and Marketing to support business growth and recommend products or services.
Maintain accurate customer and account records within the ERP system.
Collaborate with Engineering, Purchasing, Manufacturing, and other departments to ensure orders are executed efficiently.
Establish pricing within company guidelines.
Support Hazelett global subsidiaries and other projects as assigned.

Benefits

24 plans through medical coverage, with Hazelett paying 100% of premiums for most plans.
Hazelett pays 100% of Dental Premiums.
Life, AD&D, Short-Term Disability Insurance.
Matching 401k after 90 days (fully vested once contributing).
9 Company Holidays.
4 weeks of paid time off.
On-site Athletic Trainer.
Free use of company beach on Malletts Bay.
Discounted boat mooring.
Opportunities for growth and skill development.