Account Representative

Baker Hughes•El Dorado, KS

12d•Onsite

About The Position

Would you like to take ownership of our customers’ needs to help them operate safely and efficiently? Do you enjoy providing a vital service to ensure successful on-site operations? Join our Downstream Chemical Team. Our Downstream Chemical Team uses technology consisting of chemistry, knowledge expertise, Intellectual Property, correct application methods and monitoring to improve the water and process treatment applications at refinery and industrial plants while providing value to our clients. Partner with the best. As an Account Representative, you will provide a vital service by implementing, monitoring, troubleshooting and evaluating chemical treatment programs. You will take ownership of a key customer account to ensure they have the services and products needed to operate safely and efficiently. You will become a trusted advisor to customers as you develop an understanding of our customer’s needs and operations. Fueling your passion.

Requirements

Have Bachelor’s Degree Preferred will take a High School Diploma.
Have 3 plus years' experience with refinery or industrial experience
Have Refinery or industrial operation experience with, process chemical additives, water treatment, finished fuels additives, refinery sales, process engineering, or engineering service experience
Have Solid understanding and knowledge of refinery process operation and utilities units
Have Understanding of industrial chemical treatment programs and sales process
Demonstrate mechanical aptitude and troubleshooting skills
Have experience working in a laboratory setting
Have comprehensive understanding of customer requirements and refinery market conditions
Display excellent verbal and written communications skills

Responsibilities

Overseeing the daily operation and performance of refinery process treatment programs to ensure exceptional service and value for customers.
Building and maintaining strong, trusted relationships with customers and cross-functional partners to drive collaboration and success.
Providing account management to understand customer needs, requirements and potential win-win sales opportunities.
Gathering, analyzing, and interpreting data to support troubleshooting efforts, service reporting, KPI reviews, customer meetings, and presentations.
Delivering field support, laboratory analysis, and technical expertise to assist customers with operational challenges, projects, turnarounds, shutdowns, and routine activities.
Monitoring and managing chemical inventory levels and coordinating product deliveries at customer location.
Supporting the safe loading and unloading of chemical tank trailers and totes as needed.

Benefits

Contemporary work-life balance policies and wellbeing activities
Comprehensive private medical care options
Safety net of life insurance and disability programs
Tailored financial programs
Education assistance
Generous parental leave
Mental health resources
Dependent care support
Additional elected or voluntary benefits
Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k)
Choice of coverage options that best suit your needs
Comprehensive and competitive benefits package
Additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies