Account Representative - Schaumburg, IL

Performance Home Medical•, IL

2d•$65,000 - $75,000

About The Position

Performance Home Medical is hiring an Account Representative to expand its presence in the Schaumburg, Illinois market. The company, established in 1995, provides respiratory and sleep therapy solutions and emphasizes concierge-level patient care. The Account Representative develops and maintains relationships across the medical community to promote home medical equipment and respiratory services, identify referral opportunities, support patient advocacy, and deliver exceptional service. The role includes sales calls and training, market-based sales planning, coordination with internal teams, educating referral sources, and supporting patients receiving oxygen equipment at hospital discharge.

Requirements

Business ethics and integrity.
At least 3 years of documented success achieving sales goals in relationship-based selling; healthcare, B2B, or face-to-face sales experience is preferred.
Ability to work collaboratively with external medical professionals and internal customer care, clinical, operations, and sales teams.
Understanding of insurance guidelines for qualifying physician orders.
Proficiency with Microsoft Office Suite and PowerPoint.
Valid driver’s license and ability to travel within the assigned territory.
Must reside in the assigned geographic territory or be willing to relocate.
Territory and pipeline management skills.
Account management skills.
Ability to develop strategic plans based on data analysis.
Excellent interpersonal skills, including active listening.
Technological expertise and product knowledge.
Current market and industry knowledge.
Excellent verbal and written communication skills, including presentation skills.
Ability to multitask, prioritize, and manage time effectively.
Strong attention to detail and organizational skills.
Ability to work independently and adapt to and overcome obstacles.

Nice To Haves

Bachelor of Science or Bachelor of Arts degree in business, marketing, sciences, or a healthcare-related field.
At least 3 years of experience using consultative and solution-based selling approaches.
At least 3 years of experience selling to sleep clinics, physician offices, hospital discharge planners and/or case managers, nursing facilities, or home health agencies.
Experience selling sleep therapy, home ventilation, and home oxygen.

Responsibilities

Develop and maintain relationships with medical practices, hospital discharge planners, respiratory departments, nursing facilities, home health agencies, and sleep labs.
Conduct daily sales calls and in-service trainings to achieve sales goals.
Develop and implement sales plans based on market analysis.
Collaborate with internal stakeholders to coordinate patient care and improve the customer care experience.
Educate referral sources about Performance Home Medical’s services and equipment.
Serve as a patient advocate and hospital liaison.
Develop relationships with new referral sources.
Conduct educational in-services, trainings, and presentations for healthcare providers.
Work with internal staff to obtain provider documents needed for prompt and accurate billing.
Deliver oxygen equipment to patients in the hospital for discharge and educate them on its use and care.
Market Performance Home Medical’s disease management programs.