Stage - Automne 2026 - Représentant de comptes / Internship - Fall 2026 - Account Representative

RTX•Longueuil, QC

11d•Onsite

About The Position

Pratt & Whitney Canada (P&WC) is a global leader in aerospace innovation, proudly headquartered in Longueuil, Quebec, since 1928. We design and manufacture next-generation aircraft engines that power the world’s largest fleet of business, general aviation, and regional aircraft and helicopters. For nearly 100 years, our teams have been at the forefront of propulsion technology, pushing boundaries to make flight more efficient and reliable. Our engines support missions that truly matter, from transporting people and essential goods, to enabling emergency medical services, humanitarian operations, and wildfire suppression around the world. You will be working with a diversified team of Overhaul Shop employees, commercial colleagues and external International Customers. You will provide pre-delivery and after-sale support to customers which may include product updates on technical condition, repair cost estimates and delivery status. You will be the customers ‘go to’ person for the duration of the repair in shop.

Requirements

Be eligible to work in Canada.
Be enrolled in a Canadian university throughout your internship.
Be able to work on-site in the province where you are hired if applicable.
Pursuing a degree in Economy, General Studies, Management, Marketing, Organizational Development, Purchasing, Supervision, Supply Chain Management and Business Administration.
Strong customer service and superior communications skills.
A working knowledge of English to read and understand specialized instructions, plans, drawings and technical terms that may emanate from international organizations, as well as to write and sometimes communicate in English with customers, suppliers or international colleagues.

Nice To Haves

Self-starter and able to work well within a team.
Solid organization and computer skills.
SAP, Component Repair and Global Trade/Export Control knowledge.
Leadership skills.

Responsibilities

Provide front-line Support for Major Customers providing full aftermarket support to Customers and Operations in a repair environment for engine components.
Represent Pratt &Whitney as point of contact for Customer while interacting directly with numerous teams within value stream. (ex. ITC, IT, Quality, Operations, Engineering, Warranty, Supply Chain, Finance, Sales).
Interpret customer requirements and ensure that they are met while meeting business objectives and building strong Customer rapport.
Work towards increasing repeat business in a competitive market and achieving higher MFA results.
Manage Customer accounts and collaborates with ACS (Aerospace Component Services) Sales & Marketing regarding key accounts.
Prepare for and support all aspects of Customer visits, including but not limited to Contract Reviews and DOF quarterly business meetings.
Will be required to work in a team environment.
negotiate autonomously complex issues
Expected to manage projects of moderate size and scope
Expected fluency in data extraction and analysis.
Execute transactions involving Transport Canada, Commercial, Technical, Export Control, IT and Financial knowledge.