Account Representative II, Amazon Business Non Profit

Amazon • Boston, MA

5d • Onsite

About The Position

Come be a part of a rapidly expanding $35 billion dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.

The Amazon Business Nonprofit team is committed to helping charitable organizations and faith-based institutions to advance their missions and save time and money by purchasing supplies through an Amazon Business account.

Account Representatives are responsible for initiating and developing strong relationships with the most impactful nonprofit customers in our communities. They balance their time discovering and onboarding net new business customers, in addition to expanding and enhancing the Amazon Business footprint with existing customers. The candidate will collaborate closely with customers to understand their procurement requirements and challenges, and then coordinate with internal Amazon teams to determine the best solution to address the organization’s needs.

The ideal candidate will have experience selling into the C-Suite level across functional areas such as procurement, finance, operations and IT, and a proven track record of meeting and exceeding sales goals.

Requirements

• Bachelor's degree or equivalent, or 3+ years of sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent experience

Nice To Haves

• 2+ years of inside sales experience
• Knowledge of procurement and source to pay methods at small and medium businesses
• Experience influencing at all levels within an organization, particularly at the executive level
• Experience exceeding sales targets using a consultative, solutions-focused approach or equivalent

Responsibilities

• Initiate prospecting and lead generation activities through outbound call programs
• Conduct in-depth discovery calls to uncover opportunities across various stages of the customer lifecycle (new business, and spend adoption)
• Leverage marketing campaigns to drive new account registration and conversions
• Present account demonstrations unique to each customer and prospect’s needs
• Meet or exceed targets for customer acquisition and customer spend adoption
• Educate and network with key prospect and customer contacts at various stages of the sales cycle
• Communicate customer and market needs and requirements back to internal Amazon teams including Product Management, Technical and Category Management teams to further drive customer satisfaction
• Collaborate with marketing, merchandising, business development, customer service and other key internal Amazon stakeholders to improve execution and results.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave
• sign-on payments
• restricted stock units (RSUs)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level