Account & Relationship Management Executive

Wolters KluwerUSA-MN-Remote, MN
$71,300 - $124,500Remote

About The Position

The Account & Relationship Executive role offers growth potential opportunities, professional development, an engaging team environment, the ability to work remotely, and amazing benefits. As an Account & Relationship Management Executive, you will manage a portfolio of Nursing Education accounts, with a significant role in setting and negotiating product/service terms. You will leverage your deep understanding of business and account needs to create demand for the organization's products and services, driving revenue and ensuring high customer satisfaction. The Account & Relationship Management Executive will manage and grow an established book of business, working closely with university and college decision makers in the nursing education space. On-campus experience is not required but very helpful. Our ideal candidate will be located in Minnesota, have a high level of excitement and energy, have some professional sales experience, and be willing to get out and meet with clients. Having healthcare experience is also helpful but not required. If you're looking for a sales role that offers growth potential, and are not afraid to go after new business, and work in the college atmosphere, we encourage you to apply today!

Requirements

  • Bachelor’s Degree or equivalent relevant experience.
  • 2+ years’ experience in Field Sales or Account Management or other equivalent experience.
  • A mix of hunter and gather sales experience, with a track record of success
  • A go-getter attitude and self-motivation to hunt for deals and get them across the finish line
  • Excellent verbal and written communication skills.
  • Strong negotiation skills for setting terms and closing deals.
  • Solid understanding of the organization's products or services.
  • Ability to design and implement targeted sales strategies.
  • Advanced use of CRM software, like Salesforce.com, for account management.
  • High proficiency in resolving complex customer issues.
  • Strong analytical skills for tracking and adapting sales performance.
  • Exceptional ability to build and maintain long-term client relationships.
  • Located in Minnesota.

Nice To Haves

  • On-campus experience is not required but very helpful.
  • Having healthcare experience is also helpful but not required.
  • Higher Education, Publishing, or Healthcare background, a plus

Responsibilities

  • Develop in-depth relationships with key decision-makers in assigned accounts.
  • Conduct thorough needs analysis to align products/services to customer requirements.
  • Negotiate terms and close sales with a high degree of authority.
  • Develop and implement targeted sales strategies.
  • Track and analyze sales performance metrics and tailor strategies accordingly.
  • Conduct regular status meetings with clients to ensure satisfaction and identify opportunities.
  • Provide detailed and accurate sales forecasts.
  • Support clients during the implementation of products/services.
  • Resolve complex customer issues promptly and effectively.
  • Identify opportunities for upselling and cross-selling within the account portfolio.

Benefits

  • Medical, Dental, & Vision Plans
  • 401(k)
  • FSA/HSA
  • Commuter Benefits
  • Tuition Assistance Plan
  • Vacation and Sick Time
  • Paid Parental Leave
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