Account Recovery Analyst

Gordon Food ServiceWyoming, MI
Hybrid

About The Position

The Account Recovery Analyst manages the collection of delinquent accounts, customer debt resolution plans, recovery of GFS owned equipment, bankruptcy, and provides administration of the sales bad debt policy on behalf of assigned U.S. Divisions. Provides legal collection support to assigned U.S. Divisions and other departments within GFS as needed.

Requirements

  • Two to five years of paralegal experience in a law firm or corporate legal department.
  • Associate’s Degree required
  • Knowledge of the legal system and litigation process.
  • Knowledge of creditor’s rights, collection laws/remedies, and bankruptcy.
  • Knowledge of secured transactions under the Uniform Commercial Code.
  • Ability to negotiate debt workout plans, settlements and payment agreements.
  • Basic understanding of financing principles.
  • Ability to read, understand and analyze basic legal terms.
  • Ability to organize and prioritize tasks and self-manage day to day activities.
  • Must be able to meet deadlines, multi-task and change priority of tasks according to demands and needs.
  • Must have excellent verbal and written communication skills.
  • Must possess excellent problem solving and negotiating skills and the ability to mediate customer disputes/claims.
  • Basic to intermediate user of Microsoft Office
  • Basic to intermediate user of = SAP S4 Hana
  • Basic to intermediate user of HighRadius.
  • Basic user of database applications.
  • Basic to intermediate user of skip tracing applications.
  • Basic to intermediate user of e-mail and Internet applications.

Nice To Haves

  • Preferred paralegal experience in collection, bankruptcy, and creditor’s rights.
  • Bachelor’s Degree preferred
  • Paralegal certification preferred

Responsibilities

  • Independently review and decision accounts with balances up to $10,000 for appropriate collection approach.
  • Independently decision settlements on balances up to $5,000.
  • Collect delinquent accounts by issuing demand notices and making collection calls.
  • Independently negotiate repayment agreements on balances up to $10,000.
  • Retain and direct collection activities of collection agencies and attorneys.
  • Handle all reporting and maintenance activities for the sales bad debt policy within assigned Divisions.
  • Review and prepare for processing bad debt recoveries, bad debt write-offs, and collection expenses.
  • Performs other duties as assigned.
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