Sales Professional - Account Management

Baker Hughes•US-LA-OTHER LOUISIANA, LA

9d•Onsite

About The Position

The Account Manager supports Baker Hughes’ Downstream Chemicals Team by implementing, monitoring, troubleshooting, and evaluating chemical treatment programs. The role owns key customer accounts and ensures customers receive the services and products needed to operate safely and efficiently. The team combines specialty chemicals, equipment, digital tools, and industry expertise to support process, finished fuels, and water treatment applications at customer locations. The position includes day-to-day program oversight, customer relationship management, technical sales support, project coordination, routine performance reporting, field and laboratory support, and management of chemical inventory and deliveries. The typical onsite schedule is Monday through Friday, 7 a.m. to 4 p.m.; the employee must be willing and able to support the business after hours as required.

Requirements

A bachelor's degree in Chemical Engineering or a related bachelor's degree from an accredited university or college, or a high school diploma/GED with at least 4 years of experience in Chemical Sales.
At least 3 years of experience in refining, petrochemical, industrial, and/or water treatment industries, specifically in Chemical Sales.
Strong understanding of industrial chemical treatment technology and sales processes.
Strong mechanical aptitude and troubleshooting skills.
Previous laboratory experience and/or familiarity with analytical methods and interpretation.
Comprehensive understanding of customer requirements and market conditions.
Ability to present complex technical content clearly and concisely to varied internal and external audiences.
Proficiency in Microsoft Office programs, including Excel, PowerPoint, Word, and Outlook.
Ability to drive a company vehicle as required; motor vehicle record checks will be performed to determine eligibility.
A TWIC Card or ability to obtain one.
Valid work authorization in the country of employment; the employer cannot sponsor work authorization for this role.

Nice To Haves

A bachelor's degree in Chemical Engineering is preferred.

Responsibilities

Safely manage day-to-day operations of process, finished fuels, and water treatment programs to ensure performance and value delivery for customers.
Develop trusted relationships with customers and cross-functional teams to promote collaboration.
Use account management fundamentals to understand customer needs, requirements, and potential sales opportunities while supporting the account P&L.
Identify and coordinate projects of varying complexity to bring value to customers.
Routinely monitor and report the performance of existing treatment programs.
Collaborate with team members to drive technical sales and innovative customer solutions.
Collect and interpret data for troubleshooting, service reports, meetings, reviews, and customer presentations.
Provide field support, laboratory analysis, and technical guidance for customer issues, projects, turnarounds, shutdowns, and daily operations.
Manage chemical inventories and deliveries at customer locations.