Account Management Sales Professional

Irving Oil • Portsmouth, NH

9d • $58,653 - $79,182 • Onsite

About The Position

As an Account Management Sales Professional, you will manage customer relationships and drive sales activity through inbound and outbound calls, focusing on NYMEX contracts and energy market solutions. The role aims to grow revenue and profitability by strengthening customer relationships, delivering timely market insights, and executing NYMEX transactions that maximize volume and gross margin. Success is measured by consistent sales growth, high customer engagement, and accurate, timely execution of market transactions that contribute to overall gross margin performance.

Requirements

• Bachelor's degree in business or a related field.
• 1–3 years of petroleum and/or sales experience required.
• Customer service experience required.
• Ability to work in a fast-paced environment, multitask, and meet deadlines under pressure.
• Strong problem-solving and analytical skills.
• Excellent attention to detail and prioritization abilities.
• Outstanding oral and written communication skills.
• Proficiency in Microsoft Excel, Word, and Outlook.
• Knowledge of NYMEX, energy markets, and risk management tools.
• Cold calling, relationship-building, and time-management skills required.

Nice To Haves

• Administrative background preferred.
• Experience with PSE1 preferred.
• Oracle experience is an asset.

Responsibilities

• Manage inbound and outbound customer calls to address NYMEX contract price inquiries and drive sales activity.
• Build consultative relationships using knowledge of NYMEX, energy markets, and global conditions that affect prices.
• Oversee timely lifting of NYMEX contracts and follow up with customers to ensure compliance.
• Advise customers on forward NYMEX purchases and risk management solutions using NavDesk.
• Execute customer purchases through the internal trade desk and accurately record details in NavDesk and CRM platforms.
• Achieve annual team KPI targets focused on maximizing volume and gross margin while educating customers on managing price volatility.
• Collaborate with internal teams to resolve lifting errors and provide exceptional customer service.

Benefits

• Company-matched 401k.
• Flexible benefits plan with three coverage levels, effective on the first day of the month following the date of hire.
• Paid vacation, with an annual option to purchase additional vacation.
• 24/7 access to an Employee & Family Assistance Program.
• Paid volunteer day, company volunteer opportunities, and a donation matching program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level