Account Manager - Troy, MI

Midland Credit Management, an Encore Capital Group CompanyTroy, MI
$15Onsite

About The Position

An Account Manager is a professional communicator that helps consumers find solutions to their financial difficulties. You will be making outbound phone calls to individuals that have found themselves in a financial bind, and all of our Account Managers are committed to providing consumers with a positive experience. You do not need previous collections experience, but you do need to be able to communicate effectively and possess a high level of drive. Not only do we provide the opportunity to grow and develop we also surround you with a management team like no other; they want you to achieve your personal goals. Our Account Managers, on average, earn $30.14 per hour in ($15.30/hr base pay plus average $14.84/hr in commission). New hires have comprehensive paid training and a three-month commission guarantee upon hire. Your income potential is determined by your ambition to achieve more. We are driven to succeed and work effortlessly to get each of our employees to their maximum potential. Great candidates will have professional communication skills and the desire to succeed. Candidates must have consistent attendance and be able to commit to our work schedule.

Requirements

  • Current authorization to work in the United States on a full-time basis.
  • Ability to communicate effectively.
  • High level of drive.
  • Professional communication skills.
  • Desire to succeed.
  • Consistent attendance.
  • Ability to commit to our work schedule.

Nice To Haves

  • Previous collections experience.

Responsibilities

  • Making outbound phone calls to individuals that have found themselves in a financial bind.
  • Providing consumers with a positive experience.

Benefits

  • Comprehensive paid training
  • Three-month commission guarantee upon hire
  • Monthly incentives or annual bonus
  • Paid training and development programs
  • Promote-from-within philosophy
  • Reward and recognition programs
  • Tuition Assistance
  • Comprehensive healthcare plans and options
  • Fitness membership reimbursements
  • Weight watchers
  • Wellness rewards Program
  • Up to eight hours of paid time off each year to volunteer
  • Volunteer grants and matching financial donations, up to US$ 2,500 per employee annually
  • Retirement Savings
  • Company paid leave for new family support
  • New parent flex time
  • Child back-up care options
  • Team-building events
  • Paid and floating holidays
  • Generous paid-time-off
  • Wellness and mental health initiatives
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