Test Administrator (Troy, MI) (Temp)

Pearson•Troy, MI

22h•Onsite

About The Position

Pearson VUE is a global leader in computer-based testing for various industries. They offer a full suite of services from test development to data management and deliver exams through a comprehensive network of test centers. This is a temporary, part-time Test Administrator position based in Troy, MI, responsible for providing a secure exam delivery and superior customer service in a comfortable environment. The role involves adhering to company policies, checking in candidates, verifying identification, explaining the exam process, proctoring candidates, troubleshooting technical issues, and performing light housekeeping duties.

Requirements

High school diploma or equivalent is required.
Must be flexible in work hours and days.
Beginner to intermediate experience in Microsoft Office (Word, Excel and Outlook).
Must be able to sit for long periods of time and also escort candidates to and from testing room.
Must be able to bend, stoop and lift up to 20 lbs. with reasonable accommodation.
Must be comfortable in a quiet testing environment, hear soft voices and see details from a distance.

Nice To Haves

Minimum of 1 year customer service experience is preferred.
Experience proctoring or invigilating exams is highly preferred.

Responsibilities

Comply with all testing procedures and strictly adhere to company policies using careful judgment.
Check in testing candidates, verify identification, and explain the exam process.
Proctor / invigilate candidates while testing.
Troubleshoot with internal departments to fix technical issues.
Complete light housekeeping duties such as vacuuming the floors and sanitizing keyboards after each candidate has finished their examination.