Account Manager

Flow Control Group•Abbeville, LA

4d•Onsite

About The Position

Diamond B Compressor & Hydraulics has been established in the gulf coast for over 50 years, servicing the Industrial, Residential, and Marine Industries. We staff trained technicians with over 100 years of combined experience. Servicing air compressors, hydraulics, marine vessel maintenance including deck equipment, winches, hydraulic power units and basic vessel preventative maintenance and services. We also offer a full line of coast guard approved fuel hoses, and fittings for all of your marine needs. We provide sales and service for pneumatic tools, cylinders, and marine air controls of every kind. Diamond B operates as a vital subsidiary within Flow Control Group (FCG), a prominent holdings company that is a leading solutions provider focused on technically oriented products and services for flow control, fluid handling and process, industrial automation, and life sciences with locations throughout North America. As a critical intermediary between over 3,000 suppliers and 15,000 customers, over 90 brand companies, and close to 1,700 employees, FCG’s distribution and technical expertise serve an essential function in the movement of mission-critical components to a diverse array of end markets and applications.

Requirements

Demonstrated 5+ years of success in a Sales and/or Sales Support role
Travel will be required to cover assigned sales territory.

Responsibilities

Aggressively pursue sales of products and services in territory through mailers, cold calls, advertising, and relationship building to achieve yearly sales goals, increase market share, and maximize profits. Includes new machine sales, accessory equipment, service, parts, rentals, lubricants, and additional consultative services such as energy audits, air surveys, and training programs.
Coordinate with inside administrative, service, and sales support staff in management of accounts, including parts procurement, service, and maintenance to enhance aftermarket/parts sales and customer retention and loyalty - effectively manage all aspects of the buying cycle.
Provide divisional management feedback on market conditions and equipment/product operational status.
Provide customers with engineering services and consultation, including the engineering of complete compressed air systems.
Proactively and constructively analyze customer accounts to determine potential for both present and future equipment needs. Establish rapport between customers and Diamond B Compressor, matching benefits of Diamond B Compressor products to customer needs.
Plan focus and target accounts, markets, industries, or geography activity plans on an annual basis. Communicate plans with manager and sales team members to better leverage Diamond B Compressor capabilities and sales force skill strengths. Prepare monthly budget for assigned territory.
Educate architects and engineering firms to write specifications that require the use of Diamond B Compressor products.
Research and prepare presentations of products designed to satisfy specific account requirements while maximizing company profits. Prepare written quotes and track all active quotations.
Coordinate the acquisition, ordering, delivery, installation, and start-up of product orders for end-user accounts, ensuring that both Diamond B Compressor and the customer fulfill contract requirements.
Effectively utilize personal computers and other technological tools as offered by the company, including MS Office, Time-Management software, and others which may be identified at a later date. Maintain and submit timely and accurate reports of daily, weekly business and sales activity.
15 to 20 Customer Prospecting Calls Per Day
4 Firm Appointments Per Day
Update and Upload Database Daily
Preparing Quotations
Log all quotes and sales activity.
Submit expenses and territory reports timely each month.
Annually submit territory action plan and customer satisfaction report
Assess whether a customer needs air for a specific application. Open channels of revenue with customers who historically purchase competitive machines. Create need for "systems concept" rather than "compressors."
Contribute to positive Company branding by projecting a knowledgeable, professional, and customer-oriented image to customers.
Perform all duties in accordance with Diamond B Compressor standards, while always striving to understand the needs and expectations of the customer.
Take whatever action is appropriate and required to get the job done and to establish and maintain communications with all people/employees considered necessary to get the job done.
Perform other duties as assigned.