Account Manager - Middle Market

Hub International Insurance•South Portland, ME
•Hybrid

About The Position

HUB International is hiring an Account Manager to service assigned commercial insurance accounts alongside a designated Producer. The role includes reviewing accounts and recommending coverage, maintaining client relationships, and developing business from existing accounts and assigned leads. The position is part of a Middle Market Commercial Lines team in the South Portland, Maine office and follows a hybrid schedule. The Account Manager prepares new and renewal submissions, client proposals, and account transactions; maintains accurate agency management system data; and may handle premium collections. The role also involves understanding the business and earnings implications of decisions, keeping informed about industry changes and trends, and supporting the company’s profit objectives. HUB describes its culture as collaborative and focused on learning, career development, and employee support. The company offers training, licensing support, and ongoing development opportunities, alongside benefits and programs that vary according to employment status, role, location, and eligibility.

Requirements

  • Experience in commercial insurance.
  • Thorough knowledge of commercial lines coverages and markets.
  • Producer’s license.
  • Experience with Microsoft Office products.
  • Excellent organizational, interpersonal, and communication skills.
  • Ability to work in a team environment.

Responsibilities

  • Review and analyze commercial accounts for coverage and limits, and make appropriate recommendations to clients.
  • Develop and maintain client relationships to ensure service needs are met.
  • Develop new business from existing accounts and assigned leads, contributing to departmental production goals.
  • Gather client information and prepare applications for submission to the Marketing Department for new and renewal coverage.
  • Prepare client proposals based on client needs, rates, and coverages.
  • Prepare account transactions, including applications, certificates of insurance, invoices, and forms.
  • Maintain accurate data in the agency management system.
  • May handle collections of premiums due.
  • Conduct business with an understanding of the company’s business and earnings implications.
  • Keep informed about industry changes and trends to anticipate and respond to profit objectives.
  • Perform other responsibilities as assigned by the Manager.

Benefits

  • Medical, dental, vision, and prescription drug coverage
  • Health Plan Reimbursement Program
  • Health Savings Account (HSA) and Flexible Spending Accounts (FSAs)
  • 401(k) savings plan
  • Life and disability plans
  • Long-term care
  • Employee Assistance Program (EAP)
  • Wellness program
  • Identity theft protection, group legal, accident, critical illness, and pet insurance
  • Low-cost loan program and student loan resources
  • Vacation, holiday, sick, and personal time off
  • Flexible work arrangements
  • Dress for Your Day policy
  • Comprehensive onboarding and continuing education
  • Structured training, licensing support, and ongoing development opportunities
  • Retirement savings matching
  • Paid parental leave
  • Community impact opportunities through HUB Gives
  • Equity and commissions for some positions
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