Account Manager - Middle Market

HUB International•South Portland, ME
•$70,000 - $72,000•Hybrid

About The Position

The Account Manager joins a Middle Market Commercial Lines team in HUB International’s South Portland, Maine office on a hybrid schedule. The role services assigned commercial insurance accounts in coordination with a designated Producer, including account rounding and developing new business as appropriate and in accordance with company practices, policies, and procedures. The position reviews accounts and recommends coverage, builds client relationships, supports new and renewal business, prepares submissions and proposals, and handles account transactions and records. The Account Manager is also expected to stay informed about industry changes and conduct business with awareness of company earnings and profitability objectives.

Requirements

  • Experience in commercial insurance.
  • Thorough knowledge of commercial lines coverages and markets.
  • Producer’s license.
  • Experience with Microsoft Office products.
  • Excellent organizational, interpersonal, and communication skills.
  • Ability to work in a team environment.

Responsibilities

  • Review and analyze commercial accounts for coverage and limits, and make appropriate recommendations to clients.
  • Develop and maintain client relationships to ensure service needs are met.
  • Develop new business from existing accounts and assigned leads, contributing to departmental production goals.
  • Gather client information and prepare applications for submission to the Marketing Department for new or renewal coverage.
  • Prepare client proposals based on client needs, rates, and coverages.
  • Prepare transactions for assigned accounts, including applications, certificates of insurance, invoices, and forms.
  • Maintain accurate data in the agency management system.
  • May handle collection of premiums due.
  • Conduct business with an understanding of the business and earnings implications for the Company.
  • Keep informed of industry changes and trends to anticipate and respond to profit objectives.
  • Perform other responsibilities as assigned by the Manager.

Benefits

  • Medical, dental, vision, and prescription drug coverage.
  • Health Plan Reimbursement Program.
  • Health Savings Account (HSA) and Flexible Spending Accounts (FSAs).
  • 401(k) savings plan; retirement savings matching is also mentioned.
  • Life and disability plans, including company-paid life and disability plans.
  • Long-term care coverage.
  • Employee Assistance Program (EAP).
  • Comprehensive wellness program and wellbeing program.
  • Identity theft protection, group legal, accident, critical illness, and pet insurance.
  • Low-cost loan program and student loan resources.
  • Vacation, holiday, sick, and personal time off; generous paid time off is also mentioned.
  • Flexible work arrangements.
  • Dress for Your Day policy.
  • Comprehensive onboarding and continuing education.
  • Structured training, licensing support, and ongoing development opportunities.
  • Paid parental leave.
  • Equity and commissions for some positions.
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