Account Manager

TripleLift•Chicago, IL

18d•$95,000 - $115,000•Hybrid

About The Position

TripleLift is an advertising platform focused on enhancing digital advertising through creative, quality publishers, data, and targeting. They facilitate over a trillion monthly ad transactions, helping publishers and platforms monetize their businesses. Their technology connects leading brands with audiences across various ad formats including online video, connected television, display, and native ads. Brands and enterprise customers select TripleLift for their innovative solutions, premium formats, and expert support aimed at maximizing performance. As part of Vista Equity Partners, TripleLift is NMSDC certified, qualifies for diverse spending goals, and is committed to economic inclusion.

Requirements

Experience managing CPA, CPC, and CPM marketing campaigns.
Strong troubleshooting, analytical, and problem-solving abilities.
Strong oral and written communication skills; ability to present effectively across multiple levels in an organization including Strategy, Product and technical teams both externally & internally.
Advanced experience in Excel and MS Office, including pivot tables and manipulation of large data sets.
Proven track record of growing accounts by forming a strong relationship with clients.
Effective time management skills – ability to prioritize and meet deadlines.
Ability to work individually and collaboratively to drive business forward.
Strives for continued learning opportunities to build upon craft.
Excellent organizational skills and attention to detail.
Proven academic and/or professional achievement.
Self-motivated starter who thrives in a fast-paced environment.
3-5 years of online advertising experience required; 2+ years of client-facing experience.

Nice To Haves

Expertise in working with RTB, DSPs, SSPs, ad exchanges, aggregators, ad servers, and other optimization platforms is a plus.

Responsibilities

Partner with your manager to define, achieve and exceed quarterly revenue and operational key results.
Manage and grow a roster of high-profile accounts, while cultivating client relationships with key decision makers.
Work closely with our sales team to rapidly onboard new customers as well as identify ways to grow current accounts.
Serve as a resource for clients and internal teams on all aspects of TripleLift and the programmatic landscape.
Become an expert on the use and best practices of TripleLift. Provide consultative services and offer recommendations and insights to clients on how to improve campaigns.
Provide continual training and product updates to clients as new features are added.
Work with Product Management to help define features and drive enhancements to the TripleLift offering.
Partner cross-functionally with Campaign Management to provide materials for RFPs, inventory forecasting, and ad-hoc client requests.
Establish robust relationships with the decision makers, influencers, and key members of ad ops/trading teams to continually understand business needs and provide troubleshooting best practices.