Account Manager

Fujifilm•Mesa, AZ

13d•Hybrid

About The Position

FUJIFILM Electronic Materials, U.S.A., Inc., is a global leader in chemical solutions which enable the semiconductor industry and the digital universe. We have an exciting opportunity for an Account Manager! The Account Manager will work closely with the Global Account Manager to execute account strategies, strengthen customer relationships, support technology engagements, and identify opportunities for business growth. This role will serve as a key interface to our customer US-based stakeholders, while coordinating with internal teams to support customer requirements and strategic objectives. This opportunity can be located in either Mesa, AZ or Boise, ID.

Requirements

Bachelor’s degree in Chemical Engineering, Materials Science, Chemistry, Semiconductor Engineering, Electrical Engineering, or related technical discipline required.
Minimum 5-8 years of experience in semiconductor materials, specialty chemicals, technical sales, account management, process engineering, technology development, or related customer-facing roles.
Demonstrated ability to engage with semiconductor Technology Development, R&D, Process Integration, or Materials Engineering organizations and translate technical requirements into business opportunities.
Strong understanding of semiconductor fabrication processes and materials utilized in leading-edge device manufacturing.
Ability to effectively engage technical, operational, procurement, and executive stakeholders.
Proven leadership, communication, negotiation, and strategic planning skills.
Strong appreciation of regional business cultures and the ability to adapt communication and engagement strategies to diverse customer audiences.
Ability to travel up to 50% domestically and internationally as required
Fluent in English written and oral language is required

Nice To Haves

Proficiency in Mandarin is desirable
Experience supporting semiconductor materials such as CMP slurries, cleans, formulations, photoresists, wet chemicals, or advanced process materials.
Experience working directly with customer Technology Development (TD), R&D, Process Integration, or Materials Engineering organizations.
Existing semiconductor industry network and customer relationship experience.
Experience managing strategic global accounts with significant annual revenue responsibility.

Responsibilities

Work closely with the Global Account Manager to execute account strategies and support business objectives.
Serve as the primary day-to-day commercial interface for US-based customer organizations.
Develop and maintain relationships with key Strategic Account stakeholders across Technology Development, Procurement, Engineering, Operations, and Quality functions.
Act as the primary interface to the strategic account's technology development organization, supporting product evaluations, qualification activities, technology roadmap discussions, and future technology opportunities.
Identify emerging business opportunities and support customer adoption of new products and technologies.
Coordinate customer engagement activities and facilitate alignment between account stakeholders and FFEM functional teams.
Support commercial discussions, pricing reviews, contract activities, and customer business reviews in partnership with the Global Account Manager.
Gather and communicate customer requirements, market intelligence, competitive information, and business developments to internal stakeholders.
Coordinate resolution of customer issues and facilitate communication between the customer and FFEM technical, manufacturing, supply chain, and commercial teams.
Support strategic account initiatives related to customer expansion plans.
Provide regular account activity updates, customer feedback, and opportunity assessments to the Global Account Manager and FFEM leadership.