Account Manager

SambaSafety • Denver, CO

1d • Hybrid

About The Position

The Account Manager develops and grows a portfolio of key SambaSafety accounts within an assigned territory. This individual-contributor role focuses on account growth and retention through consultative upselling and cross-selling, while helping customers realize full value from their investment. The Account Manager works with internal cross-functional teams to resolve service and customer-care issues and supports an inclusive, collaborative company culture.

The role manages more than 500 customer accounts, maintains relationships with decision makers at executive and management levels, prioritizes key customers, and conducts Quarterly Business Reviews with top accounts. It operates during standard business hours in a hybrid arrangement. Some client-facing travel may be required, and the work involves multiple initiatives, ambiguity, and collaboration across time zones with geographically dispersed teams.

Requirements

• Ability to manage a large portfolio of accounts with competing priorities.
• Strong consultative selling and relationship-building skills.
• Working knowledge of CRM tools; Salesforce is preferred.
• Excellent written and verbal communication skills.
• Three to five years of sales or account management experience, preferably in SaaS or technology.

Nice To Haves

• Experience managing a large-volume portfolio of 500 or more accounts.
• Experience in SaaS or technology.

Responsibilities

• Own growth and retention for an assigned portfolio of more than 500 customer accounts; the role has no direct reports.
• Manage current customers and maintain relationships with decision makers at executive and management levels.
• Exceed assigned revenue quotas and other customer-growth performance objectives.
• Prioritize key customers strategically across a large portfolio.
• Consult with customers about how additional SambaSafety products can address their safety and risk challenges.
• Conduct Quarterly Business Reviews with top accounts.
• Maintain high client satisfaction so customers realize full value from their investment.
• Collaborate with internal cross-functional teams to resolve service and customer-care issues.

Benefits

• Flexible and generous paid time off.
• Paid volunteer days.
• 401(k) employer match.
• Healthcare benefits.
• Up to 12 weeks of paid maternity leave, based on tenure.
• Wellness benefits.
• Tuition reimbursement.
• Flexible work arrangements.
• Company swag and events.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed