Account Manager
About The Position
Join our growing team of experts dedicated to helping clients simplify and strengthen their marketing efforts. Xpressdocs is currently seeking an Account Manager to join our Fort Worth-based team. In this role, you’ll be a key player in driving client success, growing revenue, and building lasting relationships by promoting the full suite of Xpressdocs solutions. If you are an experienced Account Manager with a proven track record of sales growth and client retention, excellent communication skills, and the ability to thrive in a fast-paced, client-focused environment, we encourage you to apply today.
Requirements
- A minimum of 5+ years of experience in a similar client-facing role.
- Quality conscious, detail-oriented, organized, and self-motivated.
- Ability to anticipate problems and resolve them effectively.
- Comfortable working in fast-paced, high-pressure environments.
- Excellent communication, presentation, and relationship-building skills.
- Physical ability to work at a desk (up to 80%) and move throughout departments (up to 20%).
- Ability to operate standard office equipment and work in a cubicle setting.
Responsibilities
- Drive revenue growth by promoting and expanding client use of Xpressdocs products and services.
- Represent and support our full range of products and services.
- Train, develop, and manage client accounts and databases.
- Develop and maintain an expert-level understanding of the Xpressdocs platform, including functionality, pricing, and client-specific programs and products.
- Serve as a subject matter expert by analyzing client needs and recommending effective implementation strategies.
- Document, organize, and communicate client requirements to support detailed project planning and execution.
- Build and maintain strong customer relationships while responding quickly to inquiries to ensure satisfaction.
- Travel approximately 20% of the time to attend client meetings, trade shows, and events to support business needs.
Benefits
- Flexible work from home options
- Medical, dental, vision, disability, and life insurance
- 401K with company matching
- Paid holidays, vacation, and personal time
- Tuition Reimbursement
- Employee awards program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
