Account Manager

Veolia Environnement SAWorcester, MA
$80,000 - $105,000Onsite

About The Position

Veolia Group is a global leader in environmental services with nearly 218,000 employees across five continents, specializing in water, energy, and waste management. The company designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Veolia's Water Tech Business is dedicated to addressing complex challenges related to water scarcity, quality, productivity, and energy, aiming to create a more sustainable future. This opportunity is for an experienced Account Manager in the Chemical Solutions and Monitoring (CSM) division. The role involves working closely with customers across diverse industries to create advanced chemical water and process treatment solutions. The Account Manager will act as a trusted technical advisor, developing strong customer relationships and delivering creative solutions that enhance energy and water sustainability, optimize profitability, and improve asset protection.

Requirements

  • High school education is required
  • Chemical water & process treatment experience
  • 4+ years of technical sales experience with demonstrated success in account management, revenue growth, and customer relationship building
  • Experience with consultative selling and technical solution development
  • A full valid driver's license and willingness to travel (a learner’s permit or G1/G2 class will not qualify)
  • Technical curiosity and superior problem-solving skills
  • Sample analysis and testing while demonstrating mechanical and electrical aptitude for small-scale equipment and instrumentation
  • Strong interpersonal and communication abilities
  • Customer-focused mindset with active listening skills
  • Excellent time management in fast-paced environments
  • Ability to work independently and as part of a collaborative team
  • Comfortable working in industrial environments
  • Openness to continuous learning and professional development

Nice To Haves

  • Bachelor's Degree, or equivalent, in Biology, Chemistry, Environmental Science or Engineering/Technologist (Chemical, Industrial, or Mechanical)

Responsibilities

  • Analyze, build, and optimize chemical treatment programs for Cooling Water, Boiler Water, Wastewater, Memchem, and Process Applications
  • Conduct sample testing and deliver Technical Service Reports that analyze customer data, interpret results, and recommend improvement initiatives to enhance customer operations
  • Execute our Account Management Excellence Program including Service Plans, Value Generation Plans, and Business Reviews to demonstrate measurable customer value
  • Plan and communicate Veolia's Value Generation Plans through projects that drive water & energy sustainability and improve asset protection
  • Meet and achieve annual revenue targets while managing margin reviews, price escalations, and commercial negotiations
  • Maintain a healthy sales funnel and secure new, recurring, profitable business opportunities for consistent year-over-year growth
  • Work safely at all times, following all EHS policies and procedures

Benefits

  • incentive compensation eligibility
  • account assignment opportunities
  • opportunities for comprehensive technical and commercial training
  • career advancement
  • chance to make a meaningful impact on sustainability and environmental protection
  • Medical, Dental, & Vision Insurance Starting Day 1!
  • Life Insurance
  • Paid Time Off
  • Paid Holidays
  • Parental Leave
  • 401(k) Plan - 3% default contribution plus matching!
  • Flexible Spending & Health Saving Accounts
  • AD&D Insurance
  • Disability Insurance
  • Tuition Reimbursement

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

High school or GED

Number of Employees

1,001-5,000 employees

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