Account Manager

LED FastStart • Lafayette, LA

17d • $17 - $21 • Onsite

About The Position

We're looking for an energetic, organized, people-focused Account Manager who enjoys building relationships and helping customers succeed. This is an excellent opportunity for recent graduates or early-career professionals who want to build a long-term career in sales, customer success, or business development. No drone experience required. We'll teach you the industry.

Requirements

• Friendly and personable
• Highly organized
• Naturally curious
• Comfortable talking with customers by phone and email
• Excellent communicator
• Positive attitude
• Coachable
• Detail-oriented
• Able to juggle multiple priorities
• Interested in technology
• Excited to learn something new every day

Nice To Haves

• Recent college graduate
• Customer service
• Retail leadership
• Hospitality
• Banking
• Agriculture
• Business
• Marketing
• Communications
• Sales
• Account management
• Customer success
• Bachelor's degree preferred but not required

Responsibilities

• Become the primary point of contact for a portfolio of customers after the sale.
• Build strong relationships with customers
• Conduct onboarding calls with new customers
• Answer customer questions and coordinate solutions
• Work closely with Sales, Operations, Engineering, and Technical Support
• Ensure customers have everything needed for success
• Schedule follow-up calls and check-ins
• Track customer activity using CRM software
• Coordinate product deliveries and training
• Identify opportunities for additional products and services
• Help renew and grow existing customer relationships
• Resolve issues before they become problems
• Become a trusted advisor for your accounts

Benefits

• Paid Time Off
• Paid Holidays
• Health Insurance
• Vision Insurance
• Dental Insurance
• Retirement Plan
• Ongoing Training
• Career Advancement Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree