Account Manager

LGG Industrial•Remote Ohio, OH

About The Position

The Account Manager develops and strengthens LGG Industrial’s customer relationships by identifying needs and opportunities across product lines and delivering value while supporting business results. As part of a collaborative team, the role drives sales through acquisition, development, retention, and management of strategic customers in assigned territories. The position combines office and field work, with at least 60% of the work week spent visiting customer sites, which may include warehouses, industrial facilities, or construction environments. Customer visits may involve noise, dust, and changing temperatures. The remaining work may be performed in an office using standard office equipment. Reasonable accommodations are available to support individuals with disabilities in performing essential functions.

Requirements

At least 2 years of sales, service, and/or industrial distribution experience, or a college degree in Industrial Distribution or a related degree program.
Valid driver’s license and clean driving record.
Ability to travel within the assigned territory by automobile and/or airplane, including overnight travel.
Ability to work nights, weekends, and overtime as required.
Reliable transportation.
Proficiency in math, including calculations with units of measure, whole numbers, fractions, and decimals.
Excellent customer service skills and ability to interact professionally with customers and team members.
Strong organizational and communication skills, above-average mechanical aptitude, and ability to work with a diverse customer base.
Presentation skills, including the ability to read an audience and tailor messages to its needs.
Strong computer skills, including proficiency in Microsoft Word, Outlook, and Excel.
Mechanical aptitude and ability to operate tools and machinery successfully.
Ability to work in a stationary position for extended periods and frequently use a computer, keyboard, mouse, and other standard office equipment.
Ability to travel to customer locations and job sites and move around job sites, including over occasional uneven surfaces, for extended periods.
Ability to ascend and descend ladders or stairs as required.
Ability to understand and follow instructions and safety procedures.
Ability to read, write, and communicate in English and understand documents such as safety rules, operating and maintenance instructions, inventory sheets, and procedure manuals.
Ability to wear required personal protective equipment, which may include gloves, safety glasses, steel-toed footwear, hearing protection, or hard hats.
Background checks and drug screening may be required based on company, customer, or DOT requirements when working onsite or operating equipment, as required or permitted by law.

Nice To Haves

3–7 years of proven outside industrial sales experience.
University degree in engineering, business, or a related area of study; equivalent work experience may be considered.
Ability to use a sales process to uncover customer objections or concerns and determine appropriate solutions.
Product knowledge in hose, gasket, and conveyor systems.

Responsibilities

Maintain full commitment to safety policies and procedures.
Promote and sell company products, systems, and services to new and existing customers.
Develop and manage a strategic, comprehensive territory plan to exceed gross profit and sales targets.
Build and maintain relationships with sales prospects, customers, and internal support personnel through consistent onsite and virtual communication.
Collaborate with internal business partners to deliver value-added solutions that benefit customers and drive profitable revenue.
Partner with internal teams to maintain accurate data and improve efficiencies.
Communicate consistently with customers about business reviews, order status, pricing, and on-time delivery.
Provide occasional customer support outside traditional business hours as appropriate.
Use the CRM effectively for pipeline management and consistent call-note activity.
Perform other duties for which trained and qualified.