Account Manager

Magna International•Troy, MI

10d

About The Position

The Account Manager manages an assigned book of business in accordance with supervisor direction and management expectations. The business may involve target pursuits, programs in development, or programs in production. The role leads customer strategies and commercial activities across quoting, program development, launch, and production, working closely with customers, divisions, suppliers, and global teams to address requirements, resolve commercial issues, and identify opportunities. The position also supports divisional program management, business development, and account management while representing Magna professionally and with integrity.

Requirements

Bachelor’s degree in Business Administration, Engineering, or a related field, or an equivalent combination of education and experience.
Written and verbal English-language skills.
At least 5 years of automotive sales experience.
Ability to perform the essential duties and responsibilities satisfactorily.
Normal mobility to move around an office environment and ability to work at a computer.

Nice To Haves

Automotive sales experience with Ford is preferred.
An engineering background is recommended.

Responsibilities

Create, lead, and execute customer strategies to secure targeted business.
Plan, lead, and manage quote processes for targeted programs with the divisions, ensuring customer and divisional requirements are understood and quote figures are accurate.
Ensure all appropriate customer deliverables are included in final quote submission packages.
Use commercial negotiation skills and seek team or manager support as needed to find solutions.
Ensure purchase orders and customer authorizations are correct and properly received.
Understand and recommend pricing strategies and manufacturing process efficiencies to maximize profits.
Lead commercial elements of programs throughout development, identifying and promptly addressing commercial issues.
Ensure divisions understand program deliverables and timing and meet customer expectations.
Lead commercial elements of programs throughout launch and production.
Review customer activities to identify potential impacts on Magna’s business and product or sales opportunities.
Coordinate communication about development and sales opportunities with the global team as needed.
Communicate accurate customer and supplier intelligence to managers, business development teams, and other appropriate company personnel, and follow up until tasks are complete.
Develop professional relationships with customers, divisions, teams, peers, and suppliers.
Network effectively and use company resources.
Collaborate with Business Development Leads to set goals and action plans for target pursuits.
Ensure divisions are trained and competent in customer processes and procedures.
Support business awards for target pursuits.
Undertake other assigned duties, including duties outside normal activities, to support the sales team.
Identify, track, and close open commercial issues and support open-issue avoidance and resolution.
Support commercial and customer management within the divisional program management process.
Communicate and coordinate effectively with divisions to develop business and resolve confrontational issues professionally with customers and divisions.
Manage quote and commercial negotiation processes and customer accounts.