Account Manager

Kaseya Careers • Norwalk, CT

10d

About The Position

Kaseya is seeking an enthusiastic, results-driven Account Manager focused on expanding existing accounts. The role identifies growth opportunities across a customer portfolio, strengthens relationships with existing clients, and drives revenue through strategic account management. The Account Manager develops tailored account strategies, monitors customer adoption, manages sales targets, and collaborates with internal teams to deliver effective customer experiences and implement solutions.

Requirements

• At least 2 years of B2B or B2C sales experience.
• A strong passion for sales and a proven track record of exceeding sales targets.
• Ability to thrive in a fast-paced, metrics-driven environment.
• Motivation, coachability, competitiveness, and resilience.
• Excellent organizational, interpersonal, and communication skills.
• Proficiency with CRM tools, including Salesforce, to manage leads, opportunities, and accounts.
• Strong analytical skills and the ability to create accurate sales forecasts.

Nice To Haves

• Sales experience in a technology or SaaS environment.

Responsibilities

• Engage proactively with current customers to identify upsell and cross-sell opportunities across Kaseya’s products.
• Build and maintain relationships with key decision-makers, support customer satisfaction, and align customer needs with Kaseya’s solutions.
• Develop account-specific strategies, including regular check-ins and business reviews, to uncover opportunities and address challenges.
• Monitor customer usage and address adoption challenges, following established sales processes to support cross-sell, upsell, and account expansion.
• Own sales targets, exceed quotas, deliver value to clients, and contribute to short- and long-term revenue generation strategies.
• Collaborate with Customer Success and Sales teams to deliver customer experiences and support smooth implementation of new solutions.
• Use Salesforce to manage leads, opportunities, and accounts, and log and track customer interactions.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed