Account Manager

BLACKHAWK INDUSTRIAL OPERATING CO • St. Louis, MO

4d • $0 - $75,000

About The Position

The Account Manager manages existing and new customer relationships to meet or exceed company sales revenue and profit objectives. The role supports customers with industrial products and equipment, technical service, and engineered supply solutions. It includes maintaining product knowledge, presenting products, coordinating technical support, supporting onsite sales and service, and following through to ensure customer satisfaction. The position is safety sensitive and subject to drug testing, including cannabis. Compensation is a $75,000 annual base salary plus uncapped performance-based commissions; successful team members typically earn approximately $75,000 in annual commission, for stated on-target earnings of $150,000.

Requirements

• High school diploma required.
• 2–5 years of experience in a similar position in industrial sales required.
• High levels of product knowledge.
• Excellent written and verbal communication skills.
• Excellent interpersonal skills.
• Competence using computer software specific to the operation.

Nice To Haves

• Bachelor’s degree in a related field preferred.
• Previous sales or customer service experience preferred.

Responsibilities

• Exhibit, recruit, and coach associates consistent with Core Behaviors.
• Promote a culture of safety.
• Manage new and existing customer relationships.
• Maintain thorough knowledge of products and present products to customers.
• Follow through with customers to ensure satisfaction.
• Identify and prioritize existing and prospective customers in the territory and keep the mailing list current.
• Study product information, attend seminars, and supervise product tests.
• Attend and contribute to company sales meetings and technical sessions.
• Provide customers with literature and promotional materials to support their productivity.
• Provide the General Manager with market information about trends, new products, and market share in existing and potential accounts.
• Proactively solve customer problems and build and sustain positive customer relationships.
• Provide and coordinate technical support as needed.
• Support and expand onsite sales and service.
• Communicate customer and market issues to company management.
• Perform other duties as assigned.
• Perform work in accordance with ISO processes and procedures.

Benefits

• Health insurance (BCBS of OK HDHP).
• HSA with employer match, subject to criteria.
• Dental insurance.
• Vision insurance.
• 401(k) plan and company match.
• Flexible spending accounts (full, limited, and dependent care).
• Company-paid long-term and short-term disability insurance.
• Company-paid basic life insurance and AD&D.
• Supplemental life and AD&D and dependent life insurance.
• Critical illness insurance with wellness rider.
• Accident insurance with wellness rider.
• Hospital indemnity insurance.
• Employee Assistance Program, including concierge services and travel assistance.
• Paid time off.
• Paid holidays.
• Gym reimbursement.
• Quarterly wellness challenge with a chance to win money or prizes.
• Tuition reimbursement after one year of employment.
• Uncapped performance-based commissions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED