Account Manager, Beverage Packaging
About The Position
Novelis is seeking an Account Manager to support our North America Beverage Packaging team, based in Atlanta, GA. In this role, you will manage key customer accounts in a dynamic, supply-constrained environment, helping balance customer demand with plant capacity while driving strong commercial performance. You will serve as a primary point of contact for customers, ensuring seamless supply, resolving issues, and building long-term partnerships. This role works closely with internal teams across Sales, Supply Chain, Manufacturing, and Technical Services to deliver reliable service and identify opportunities for growth, innovation, and sustainability.
Requirements
- Strong communication and relationship management skills
- Ability to operate in a fast-paced, evolving environment
- Commercial mentality with a focus on customer value and business performance
- Experience working cross-functionally with operations, supply chain, or technical teams
- Bachelor’s degree required
- 5+ years of experience in sales, account management, or a related commercial role
- Strong analytical and financial skills, with experience assessing profitability and commercial performance
- Proficiency in Microsoft Excel and PowerPoint
- Demonstrated negotiation and problem-solving skills
- Strong communication skills, with the ability to effectively engage customers and internal partners
- Proven ability to influence cross-functional teams without direct authority
- Experience collaborating across functions such as operations, supply chain, technical, or R&D
- Ability to travel approximately 30% of the time
- Candidates must be legally authorized to work in the United States without the need for current or future sponsorship
Nice To Haves
- Experience in the aluminum, metals, or manufacturing industry
- Background or exposure to manufacturing operations, technical, or R&D environments
Responsibilities
- Manage strategic can accounts, including demand forecasting, order alignment, and account performance
- Partner with internal teams to balance customer requirements with production capabilities
- Lead resolution of customer issues, including supply and quality challenges
- Build strong customer relationships and identify opportunities for growth
- Collaborate on new product development and sustainability initiatives
- Support market analysis, profitability insights, and account strategy development
Benefits
- Paid parental Leave
- Adoption Assistance
- Fertility Treatment
- Childcare Discount
- Nursing Mom Support
- Employee Assistance Programs: free resources available 24/7 to you and your family in the areas of mental health, family life, and career and financial guidance
- Wellness Programs: incentives for wellness activities, wellness spending account, programs for building healthy habits, virtual physical therapy for joint, back, and pelvic health, health management programs and more.
- Diabetes Management Program
- Pet insurance
- Identity Theft Protection
- PerkSpot Discount Program
- Tuition assistance and career development programs!
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
