Account Manager ll

ChemTreat•Mobile, AL

3d•$75,000 - $100,000

About The Position

ChemTreat’s sales support opportunity is focused on water treatment and requires technical knowledge of the industry. The role maintains and expands the business base by maximizing the profitability of assigned customer accounts. The representative recommends and applies basic water treatment applications and solutions and communicates program results to ChemTreat Account Managers and customers. The role provides professional, high-quality customer and technical service, including basic water testing, taking measurements, documenting results in reports, and sharing quantitative data with customers. The position regularly performs water analysis and advanced problem-solving to apply chemical solutions and monitor treatment effects. It performs services required by contractual obligations, calibrates pumps and repairs chemical feeds, and monitors product feed rates and their impact on water samples, adjusting treatment programs when gaps are detected. Additional duties include guiding junior technicians, entering results into software and communicating them through service reports, assisting with water-related system improvement projects, monitoring product inventories, and maintaining company equipment. Work involves travel depending on territory size and may require long hours and varied schedules. The position serves at indoor and outdoor customer sites, including boiler houses, cooling towers, water and wastewater plants, and process areas. Work may involve high noise, extreme heat, and routine use of hazardous chemicals. Required PPE may include eye, hearing, and respiratory protection, protective aprons, steel-toe shoes, gloves, hard hats, and face shields. The role operates in a collaborative environment and interacts with all levels of customer organizations, as well as ChemTreat field and leadership teams.

Requirements

Bachelor of Science; an engineering or technical degree is preferred.
3–5 years of experience in water treatment, chemical, or adjacent industries.
Technical and analytical skills.
Communication and interpersonal skills, teamwork, and leadership.
Advanced problem-solving skills.
Knowledge of the company product portfolio and its applications.
Ability to work with limited supervision.
Strong verbal and written communication skills.
Ability to learn new operating systems.
Microsoft Office (Word, Excel, and PowerPoint) or equivalent skills.
Travel depending on the size of the assigned territory.
Ability to meet the physical demands of the role, including walking, standing, climbing, bending, kneeling, crawling, handling equipment, and lifting or carrying heavy loads.
Ability to occasionally drive short and long distances within DOT regulations.
Ability to wear required personal protective equipment and work around hazardous chemicals, noise, and occasional extreme heat.

Nice To Haves

Engineering or technical degree.
Familiarity with basic water testing, taking measurements, documenting results in reports, and sharing quantitative data with customers.

Responsibilities

Perform water analysis and use advanced problem-solving to apply appropriate chemical solutions and monitor treatment effects.
Perform services as required by contractual obligations.
Calibrate pumps and make repairs that restore chemical feeds.
Monitor product feed rates and their impact on water samples; adjust treatment programs when gaps are detected.
Provide technical guidance and instruction to junior technicians.
Enter results into software and communicate them through service reports.
Assist with water-related system improvement projects.
Monitor product inventories.
Use and maintain company equipment in good, clean condition.
Perform other duties as assigned by the manager.