Account Manager - SaaS Sales

Minitab•State College, PA

1d•Hybrid

About The Position

The Account Manager (AM) participates in a virtual account team-selling environment, providing the Customer with the primary point of contact within Minitab. In this capacity, the AM will assume the ownership role for their assigned customer accounts in their territory within the SMB market segment (under 100M USD) while driving the renewal and any related upsell, cross-sell and/or service opportunities. In addition, the AM will facilitate and maintain successful relationships with customers, which will be measured by their reference ability, customer satisfaction levels and increased annual recurring revenue levels. Demonstrated success could lead to career progression within global sales team.

Requirements

2-3 years of previous inside sales experience, customer success roles, or business development roles within the information technology market.
Consistent achievement of 100%+ on assigned quotas or MBO’s.
Business Intelligence and or Statistical Analytics experience is a plus.

Nice To Haves

Business Intelligence experience
Statistical Analytics experience

Responsibilities

Assume the ownership role for assigned customer accounts in their territory within the SMB market segment.
Drive renewal, upsell, cross-sell, and service opportunities.
Facilitate and maintain successful relationships with customers.
Achieve customer reference ability, high customer satisfaction levels, and increased annual recurring revenue levels.