Account Manager

Allied Universal • Culver City, CA

10d • Onsite

About The Position

Allied Universal is hiring an Account Manager in Culver City, California. The Account Manager drives daily security operations and leads, develops, and motivates security officers and supervisors to deliver high-quality service and protect people and property. The role includes managing staffing and scheduling, client relationships, employee performance and payroll, security incidents, compliance, training, site standards, and operational inventory. The listed salary is $82,805 per year. Benefits include medical, dental, vision, life, and disability insurance, retirement plan participation, paid holidays, sick and personal days, and accrued vacation. Benefits and retirement participation may be subject to eligibility.

Requirements

• High school diploma or equivalent.
• Meet licensing requirements that may apply under state or local laws and regulations; licensing may be required before employment.
• Valid driver’s license if driving a company vehicle or personal vehicle while conducting business.
• At least two years of experience in business operations, security management, or supervising teams in a fast-paced environment.
• Experience leading, developing, and retaining a team while building positive client relationships.
• Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination.
• Ability to evaluate situations, make sound independent decisions, and resolve conflicts efficiently.
• Proficiency with web-based applications and computer systems, including Microsoft Office.
• Ability to communicate effectively with clients and employees, manage multiple projects, and drive operational excellence.
• Financial acumen to manage staffing levels, minimize non-billed overtime, and manage turnover costs; planning and organizational skills to control inventory costs.

Nice To Haves

• College degree in Business Administration or a law enforcement-related field.
• Law enforcement, military, contract or proprietary security services, or facility management experience.
• American Society of Industrial Security (ASIS) Certified Protection Professional (CPP) certification.
• Previous payroll, billing, or scheduling experience.
• Aptitude with security systems, including CCTV, access control, and badge administration.
• Graduation from a certified public safety academy, such as law enforcement, firefighter/paramedic, or corrections officer.

Responsibilities

• Manage security officer schedules using AI-powered technology, meeting client contract hours while minimizing unbilled overtime.
• Hire, coach, and manage security officers and supervisors; oversee payroll, performance, and employee relations.
• Serve as the primary client contact and maintain positive relationships while ensuring high-quality service that protects people and property.
• Respond professionally to escalated security issues and emergencies, coordinating with clients and internal teams.
• Oversee training, safety, and site operational standards.
• Manage inventory of uniforms, equipment, and other essential supplies.
• Manage staffing levels and costs, including non-billed overtime and turnover costs.

Benefits

• Medical, dental, and vision insurance.
• Basic life and AD&D insurance.
• Retirement plan.
• Disability insurance.
• Eight paid holidays annually.
• Five sick days.
• Four personal days.
• Vacation accrued at 3.08 hours biweekly; unused vacation is paid out only where required by law.
• Career growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED