Account Manager - Middle Market

Hub International Insurance•Wilmington, MA

23h•Hybrid

About The Position

The Account Manager joins a Middle Market Commercial Lines team in HUB International’s Wilmington, Massachusetts office on a hybrid schedule. The role is responsible for servicing assigned commercial insurance accounts in coordination with a designated Producer, supporting account rounding and developing new business as appropriate under company practices, policies, and procedures. The Account Manager reviews coverage and limits, recommends appropriate options, develops and maintains client relationships, and helps ensure client service needs are met. The position also supports new and renewal business by gathering client information, preparing submissions and proposals, handling account transactions, maintaining accurate agency management system data, and contributing to departmental production goals. The successful candidate conducts business with an understanding of its impact on company performance and stays informed about industry changes and trends. HUB describes a collaborative culture with opportunities for training, licensing support, and ongoing career development. Benefits and programs vary based on employment status, role, location, and eligibility.

Requirements

Experience in commercial insurance.
Thorough knowledge of commercial lines coverages and markets.
Producer’s license.
Experience with Microsoft Office products.
Excellent organizational, interpersonal, and communication skills.
Ability to work in a team environment.

Responsibilities

Review and analyze commercial accounts for coverage and limits, and make appropriate recommendations to clients.
Develop and maintain client relationships to ensure service needs are met.
Develop new business from existing accounts and assigned leads, and contribute to departmental production goals.
Gather client information and prepare applications for submission to the Marketing Department for new and renewal coverage.
Prepare client proposals based on client needs, rates, and coverages.
Prepare transactions for assigned accounts, including applications, certificates of insurance, invoices, and forms.
Maintain accurate data in the agency management system.
May handle collection of premiums due.
Conduct business with an understanding of the Company’s business and earnings implications.
Keep informed about industry changes and trends to anticipate and respond to profit objectives.
Perform other responsibilities as assigned by the Manager.