Account Manager (Temp)
About The Position
The Account Manager is responsible for the customer lifecycle of Trusted Media Brands’ digital, streaming, and social business, from request for proposal (RFP) through campaign renewal. The role owns the pre- and post-sale process, including media planning, inventory assessment, insertion order (IO) processing, asset collection, performance management, billing, and wrap-up reporting. The Account Manager is the internal and external point of contact for sales-support inquiries on assigned accounts. Reporting to the Director of Media Account Management, the Account Manager works closely with Sales, Marketing, Activation, Data, and AdOps. The role supports TMB’s growth by managing media campaigns, delivering client service, and collaborating across teams. The position is temporary, scheduled from mid-November 2026 through June 2027, with the possibility of conversion to a full-time hire. The preferred location is on the East Coast, with New York preferred.
Requirements
- Bachelor’s degree.
- 1–2 years of experience in media and/or campaign management at an agency or publisher.
- A proven track record of collaborating with sales teams and managing client expectations effectively.
- Strong multitasking skills in a fast-paced, deadline-driven environment.
- Experience with GAM/DCM or other ad servers.
- Excellent written and verbal client-service and communication skills.
- Proficiency in media math and Microsoft Office applications, particularly Excel and PowerPoint.
- Attention to detail and commitment to high-quality work.
Nice To Haves
- Knowledge of GAM, Springserve, Boostr, DoubleVerify, IAS, and Permutive.
- Familiarity with social platforms (Facebook, Instagram, TikTok, and YouTube) and custom content campaign execution.
Responsibilities
- Manage pre-sale media planning and post-sale campaign management.
- Develop RFP responses with Sales and Marketing, recommending products aligned with client KPIs.
- Execute assigned media campaigns, including order entry, asset collection, client reporting, and optimization recommendations.
- Coordinate with AdOps to support campaign delivery and performance across display, video, data, branded content, social, streaming, and email/newsletters.
- Prepare campaign wrap-up reports with Sales and Marketing, and lead client wrap-up calls and presentations.
- Provide exceptional client service as the primary campaign contact internally and externally; address inquiries, provide updates, and ensure KPIs are met.
- Manage monthly campaign billing and third-party reconciliation.
- Support ad hoc Account Management projects and tasks, including ownership of the TMB Sponsorship & First-Impression Tracker and Newsletter Sponsored Content Block Tracker.
- Collaborate with Marketing Activation and Art teams on initiatives to improve efficiency and grow the TMB business.
Benefits
- Work/life balance
- Generous time off
- Comprehensive benefits and programs
- Collaborative and engaging culture
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What This Job Offers
Career Level
Entry Level
