Account Manager - Redi-Mix Concrete

Knight’s Companies•Savannah, GA

About The Position

Knight’s Companies is seeking a proactive, detail-oriented Account Manager for its Redi-Mix Concrete operations. The role engages with clients, supports sales, and contributes to business growth by building strong customer relationships and delivering excellent customer experiences. The position works with customers and internal teams to support quoting, order fulfillment, account resolution, quality control, and project bidding.

Requirements

Bachelor’s degree or an equivalent combination of education and experience.
Three to five years of construction industry experience.
Excellent people skills and a customer-focused philosophy.
Ability to communicate effectively with people at all operations levels.
Experience in budget and goal preparation, contract negotiation, and program development.
Computer proficiency, including Microsoft Word, Excel, and PowerPoint.
Good mathematics skills, including working with feet, inches, and fractions.
Valid driver’s license in the state of residence.

Nice To Haves

Construction industry experience in the target market.
Concrete industry experience.

Responsibilities

Prepare accurate customer quotes using the pricing matrix and clearly explain products and services.
Place customer orders and monitor production and delivery to ensure timely fulfillment.
Build and maintain relationships with key accounts to increase satisfaction and activity across sectors.
Collaborate with management to plan objectives, coordinate operations, and establish procedures.
Execute a strategic plan for regular customer contact to support satisfaction and loyalty.
Troubleshoot customer complaints related to billing, quality, and service, and provide efficient resolutions.
Assist Billing and Credit departments in resolving account issues.
Participate in networking events to promote products and services.
Help customers and Quality Control expedite mix design submittals.
Research projects and review specifications for quality control verification before bidding.
Monitor contractor performance in credit, pricing, delivery, and purchasing.
Assist Accounting with billing and collections.

Benefits

Competitive pay
Medical, dental, and vision insurance
Paid time off (PTO) and paid holidays
401(k) with company match
Short-term disability
Long-term disability
Company-paid life insurance
Voluntary insurance programs, including life, critical illness, hospitalization, accident, and pet insurance
Supportive work environment
Opportunities for growth