Account Manager - Personal Lines

HUB International•Waterford, CT

19h•$54,933 - $64,000•Hybrid

About The Position

HUB International is hiring an Account Manager to service assigned personal insurance accounts according to company practices, policies, and procedures. The role is part of the Personal Lines team and is based in the Waterford, Connecticut office on a hybrid work schedule. The Account Manager reviews accounts and coverage, advises clients, maintains client relationships, supports renewals and new business, prepares quotes and account transactions, and maintains accurate records in the agency management system. The position requires experience servicing personal insurance accounts, knowledge of personal lines coverage and markets, experience with an electronic agency management system, and an active Massachusetts Producer license. The expected salary range is $54,933 to $64,000, with compensation affected by skills, experience, location, and other position-specific factors.

Requirements

Experience servicing personal accounts within an insurance agency.
Thorough knowledge of personal lines coverages and markets.
Experience with an electronic agency management system.
Active Massachusetts Producer license.
Excellent organizational, interpersonal, and communication skills.
Ability to work in a team environment.

Responsibilities

Review and analyze personal accounts for coverage and limits, and make appropriate recommendations to clients.
Develop and maintain client relationships to ensure service needs are met.
Develop new business from existing accounts and assigned leads, contributing to departmental production goals.
Gather client information and prepare applications for new and renewal coverage.
Prepare policy quotes based on clients’ needs, rates, and coverage.
Prepare transactions for assigned accounts, including applications, invoices, and forms.
Maintain accurate data in the agency management system.
May handle collection of premiums due.
Conduct business with an understanding of the company’s business and earnings implications.
Stay informed about industry changes and trends to anticipate and respond to profit objectives.
Perform other responsibilities as assigned by the Manager.

Benefits

Medical, dental, vision, and prescription drug coverage.
Health Plan Reimbursement Program.
Health Savings Account and Flexible Spending Accounts.
401(k) Savings Plan.
Life and disability plans.
Long-term care.
Employee Assistance Program.
Comprehensive wellness program.
Identity theft protection, group legal, accident, critical illness, and pet insurance.
Low-cost loan program and student loan resources.
Vacation, holiday, sick, and personal time off.
Flexible work arrangements.
Dress for Your Day policy.
Comprehensive onboarding and continuing education.
Structured training, licensing support, and ongoing development opportunities.
Retirement savings matching.
Paid parental leave.
Eligible bonuses, equity, and commissions for some positions.