Account Manager
MC2•Paramus, NJ
•$80,000 - $90,000•Onsite
About The Position
The Account Manager will act as a liaison with all internal departments to ensure continued progress of client workflow. Acts as a key contributor in a complex and crucial environment.
Requirements
- BS in Marketing or equivalent experience
- Minimum of 2-year trade show, exhibit, events, or related experience with a general understanding of fabrication
- Ability to read set-up prints
- Ability to source materials
- Knowledge of exhibit operations and procedures
- PC skills, proficiency in Microsoft Office Suite, Web
- Excellent communication, organizational and time management skills
- Proven ability to multi-task, manage multiple priorities, meet deadlines and effectively problem solve
- Strong customer service skills
- Some travel
- Ability to work a flexible and demanding schedule
Responsibilities
- Lead efforts, in conjunction with Director(s) and/or Sales, to build, maintain and manage client relationships.
- Research and understand client business and goals. Troubleshoot and manage client questions and concerns.
- Acts as liaison to client, leading client meetings, fulfilling requests, adjusting requirements as appropriate, recording changes.
- Develops, executes, and maintains project schedule ensuring project team meets all requirements including both internal and client deadlines.
- Prepares the scope of work outline to facilitate the creation of the sales contract.
- Estimates and submits project show services.
- Prepares and distributes show site labor packet.
- Maintains project folders with all client and project documentation stored in company approved SharePoint folders throughout the project.
- Reconciles project costs including labor, show services and change orders, prepares client invoices and gathers approvals before sending them for processing.
- Compiles project performance information and coordinate a post-show review with the internal team.
- Performs other duties in support of client services
- Manages sub-contractors
- Monitors show floor activity to ensure compliance with project plan
- Functions as on-site producer at shows
- Manages client files
- Facilitates client viewings
- Independently manages house accounts
Benefits
- Medical (3 choices of plans)
- Dental (3 choices of plans)
- 401K
- Vision
- company paid Life Insurance
- company paid Long Term Disability
- Short Term Disability
- Accident and Critical Illness Insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
