Account Manager

EssilorLuxottica Group•Philadelphia, PA

10d

About The Position

The field Account Manager (Optical Channel) develops, implements, and executes sales strategies for the Independent channel. The role grows sales through relationships with existing and prospective independent eye care professional customers, demonstrating Walman’s value proposition and communicating programs to practice owners, doctors, and staff. The Account Manager builds relationships and bridges communication between external groups and internal management while optimizing sales growth for the channel. This role supports customers and strategic partners, develops new business, and identifies opportunities to grow territory sales. It works with sales leadership and internal teams to deliver customer solutions and support promotions, training, and practice-management initiatives.

Requirements

Bachelor’s degree.
At least 5 years of experience in account management or a similar role; optical industry experience is preferred.
Outside sales territory and call-cycle management experience.
Strong interpersonal skills and high emotional intelligence.
Attention to detail, including some data analysis.
Ability to think strategically and execute effectively.
Strong communication and presentation skills, including the ability to interact and negotiate effectively at all organizational levels and with customers.
Strong initiative and sense of urgency, with the ability to work within the high expectations of the company, team, and vendor partners.
Ability to quickly generate and initiate creative solutions to problems.
Ability to solve problems that may involve multiple company departments.
Strong computer skills, including Microsoft Excel, Word, PowerPoint, and Outlook.
Willingness to travel and ability to drive a company automobile.

Nice To Haves

Bachelor’s degree in Business Management or a similar field.
Professional outside B2B selling skills in the healthcare arena.
Account management experience in the optical industry.

Responsibilities

Foster strong relationships with existing customers and provide ongoing support to build loyalty and retain sales.
Grow revenue within existing customers through consultative selling.
Develop new business with prospective customers.
Identify areas for improvement and consistently exceed sales quotas.
Implement and monitor partnership programs with territory-based customers.
Use knowledge of competition in the independent channel to recommend opportunities to gain market share.
Liaise between the Sales Force and Strategic Partners to maximize field opportunities.
Serve as the lead point of contact for matters specific to assigned customers.
Conduct customer trainings to maintain consistent messaging.
Collaborate on business management of Strategic Partnerships within the assigned territory.
Present enhanced practice management information and market trends to doctors and opticians.
Support customer promotions by understanding brand and business objectives and incorporating input from Sales, Marketing, and Operations.
Build relationships and provide ongoing support to key Alliance and Buying Group partners, specifically ADO Practice Solutions.
Ensure timely and successful delivery of solutions according to customers’ needs and objectives.
Identify and grow opportunities within the territory and collaborate with sales leadership to attain growth.