Account Manager

Corpay • Brentwood, TN

2d • Hybrid

About The Position

Corpay is currently looking to hire an Account Manager within our North American Fleet division. This position falls under our Fuel line of business and is located in Brentwood, TN. In this role, you will work directly with clients to provide day‑to‑day account support, problem resolution, research, and analysis. You will develop and execute a client service delivery strategy centered on client needs, contract specifications, and cost components. You will report directly to the Senior Manager, National Accounts, and regularly collaborate with multiple internal teams and departments. As an Account Manager, you will be expected to work in a hybrid environment. Corpay will set you up for success by providing:
Assigned workspace in the Brentwood, TN office
Company-issued equipment
Formal, hands-on training

Requirements

• 1+ years equivalent relevant work experience required
• Self‑driven to develop professionally, improve performance, and fully leverage available tools and systems
• One to two years of experience in a customer service or client‑facing role
• Willingness to work a hybrid schedule (1 PM – 10 PM or aligned business needs)

Nice To Haves

• Bachelor’s degree preferred

Responsibilities

• Working with an assigned mentor as accounts are assigned and beginning to support the assigned client base
• Working directly with clients to provide day‑to‑day account support, including resolving problems, researching issues, and analyzing account activity
• Responding to inbound emails, faxes, and phone calls
• Developing and executing a client service delivery strategy based on client needs, contract requirements, and cost considerations
• Conducting regularly scheduled calls with clients, including training and education sessions
• Monitoring service levels through customer feedback and proactively addressing gaps
• Interacting with and developing relationships across internal departments to effectively support the customer base

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level