Account Manager

Leggett & Platt•Wilmington, NC

18d

About The Position

Leggett & Platt's overall mission is a commitment to enhance lives – by delivering quality products, offering empowering and rewarding careers, and doing our part in bringing about a future. Precision Hydraulic Cylinders is committed to providing comprehensive design, service, and support to OEM’s during all phases of development, testing, and production to ensure smooth integration and superior product performance. As leading providers of a wide variety of hydraulic cylinders, we operate within a global marketplace. Offering all our OEM clients a customized solution, we pride ourselves on being able to tailor what we do to meet the changing needs of our clients. Whether you need a change in volume or a tighter deadline, we will always do our utmost to get the job done to the highest possible standard. This role offers the opportunity to make a visible impact on customer success and business growth, work in a global environment with diverse teams and markets, lead meaningful projects and drive innovation, and build strong relationships that shape long-term success.

Requirements

Degree in a technical field or equivalent practical experience
Minimum 2+ years of experience managing customer accounts in a sales environment
Strong communication skills with the ability to work effectively across global teams
Customer-focused mindset with a passion for relationship-building
Solid understanding of sales processes and commercial strategy
Proficiency in SAP and MS Office tools
Excellent organizational, interpersonal, and problem-solving skills

Responsibilities

Develop and strengthen customer relationships by serving as a trusted advisor to existing clients and supporting both standard and complex projects
Drive business growth by leading price and contract negotiations with new and existing customers
Lead customer projects end-to-end, from initial concept through series production, ensuring successful delivery and alignment with customer expectations
Own and achieve sales targets by planning and executing against key performance indicators within your customer portfolio
Monitor market trends and competitor activity, translating insights into strategic actions that strengthen our market position
Build strong, long-lasting relationships with key stakeholders
Monitor satisfaction and proactively address risks and opportunities
Conduct regular customer interactions to maintain alignment and trust
Introduce and champion new customer projects internally
Lead cost analysis and develop data-driven business cases
Represent the organization in customer-facing project leadership
Collaborate cross-functionally to align accurate sales forecasts
Support pricing strategies through structured, index-based adjustments
Act as the primary contact for all commercial topics
Lead meetings with key stakeholders, ensuring clear direction and outcomes