Account Manager, Gov't

Grainger Businesses•Cincinnati, OH

27d•$62,300 - $103,900•Hybrid

About The Position

The Account Manager maximizes revenue for a designated account package, including military bases, by growing sales within existing accounts and developing new accounts at a level consistent with or exceeding company expectations. The position focuses primarily on military customers in the Cincinnati area and requires being in the field with customers four to five days per week. The Account Manager understands customer goals and changing needs, uses market data and available resources to respond to developments in customers’ businesses, and supports managed inventory tasks to deepen customer understanding, expand contacts, and increase sales. The role explains Grainger’s value proposition, develops and implements account strategies and regular business reviews, prioritizes customers and markets, follows company sales and pricing guidelines, and uses customer-focused activity analysis to improve productivity and sales.

Requirements

High school diploma or GED.
At least 3 years of direct outside sales experience or military experience.
Knowledge of sales forecasting, opportunity management, and customer planning.
Technological capability and understanding to communicate in today’s business environment.
Ability to bring an action, project, resolution, or sale to a close with customers.
Ability to articulate business drivers and understand financial and total cost of ownership concepts with all levels of an organization.
Ability to use the sales process to uncover customer objections or concerns and determine appropriate solutions.
Process discipline and ability to align planning goals with a pipeline development process to grow market revenue.
Ability to be in the field with customers four to five days a week in the Cincinnati area.

Responsibilities

Understand customer goals and remain alert and responsive to changing customer needs to help keep their operations running efficiently.
Use market data and available resources to respond quickly to developments in customers’ businesses.
Support managed inventory tasks to increase understanding of customers, contacts within customer groups, and sales results.
Explain Grainger’s value proposition and provide solutions that grow profitable sales.
Establish customer and market priorities and execute strategic actions to accomplish sales goals.
Develop and implement account strategies, including regular business reviews for primarily military customers, to maximize sales.
Comply fully with company sales and pricing guidelines.
Use available resources and technical support.
Document, analyze, and understand the impact of customer-focused activities to increase productivity and sales in assigned accounts, including Air Force bases.
Grow sales within existing accounts and develop new accounts to maximize revenue for the designated account package.

Benefits

Medical, dental, vision, and life insurance coverage starting on day one.
Six free sessions each year with a licensed therapist.
18 paid time off days annually for full-time employees, prorated based on employment start date.
Six company holidays per year.
6% company contribution to a 401(k) Retirement Savings Plan each pay period, with no employee contribution required.
Employee discounts.
Tuition reimbursement.
Student loan refinancing.
Free access to financial counseling, education, and tools.
Maternity support programs and nursing benefits.
Up to 14 weeks of paid leave for birth parents and up to 4 weeks of paid leave for non-birth parents.