Donations Growth and Development Manager (Business Development) - North Carolina

America's Thrift Stores•Raleigh, NC

About The Position

The Account Manager represents America’s Thrift Stores and focuses on expanding donated thrift supply through growth initiatives, high-volume accounts, donation locations, and partnerships with charity partners. The role executes growth strategies, prioritizes key initiatives, secures donation opportunities, and captures market share across the company’s footprint. It works closely with the Manager, Field Operations to coordinate the setup and service of donation opportunities, and strengthens relationships with charity partners while upholding ethical standards and partner values in the communities served. The position involves travel approximately 50%–75% of the time to pursue growth opportunities and work with Field Operations in various markets. The role may require a flexible schedule, including early mornings, evenings, weekends, holidays, and overnight travel, depending on business needs.

Requirements

High school diploma or GED required.
3–5 years of sales and marketing experience, with a track record of self-motivated success preferred.
Strong prospecting and sales planning skills.
Ability to interact effectively with senior business leaders, property owners, municipal officials, and community figures.
High energy, proactivity, and initiative.
In-depth market knowledge.
Exceptional organizational and time-management skills, with attention to detail.
Ability to build and maintain relationships with diverse individuals and businesses.
Strong research, analytical, and planning abilities, with attention to follow-through.
Ability to handle multiple tasks and prioritize effectively.
Self-motivation, integrity, and a strong sense of personal accountability.
Successful completion of a background check, motor vehicle check, and drug screen.
Valid driver’s license and clean driving record.
Ability to travel approximately 50%–75% of the time, including by vehicle and, when required, by air.
Ability to work a flexible schedule that may include early mornings, evenings, weekends, holidays, and overnight travel.
Ability to perform the essential functions of the position with or without reasonable accommodation.
Ability to remain seated for extended periods while driving, traveling, attending meetings, and doing computer-based work.
Ability to operate a motor vehicle safely for extended periods and repeatedly enter and exit vehicles during the workday.
Ability to stand and walk for extended periods and across varied indoor and outdoor surfaces, including uneven terrain.
Ability to bend, stoop, crouch, reach, and perform other movements needed to inspect donation locations and operational sites.
Ability to lift and carry materials, supplies, or equipment weighing up to 50 pounds, and push or pull items weighing up to 25 pounds, as needed.
Ability to use a computer, mobile phone, and standard office and communication equipment for extended periods.
Ability to communicate effectively in person, by telephone, virtually, and in writing.
Ability to work indoors and outdoors and tolerate varying weather conditions and temperatures, as well as active operational environments where vehicle traffic, equipment, and noise may be present.

Nice To Haves

Bachelor’s degree or higher in business development, administration, or marketing.

Responsibilities

Achieve quarterly and annual goals established by the Director of Donations Growth and Development.
Document, report, and communicate donations growth activities to key stakeholders.
Secure donation opportunities from competitors to capture market share.
Secure high-volume donation opportunities through deals with municipalities and on the secondhand market.
Foster and manage relationships with charity partners.
Pursue growth opportunities that maximize return on investment for assets and resources.
Expand the company’s presence and market share in current and new markets.
Work with the Manager, Field Operations to ensure efficient deployment of resources for new donation opportunities.
Adhere to applicable federal, state, and local laws.
Comply with company driving policies and annual vehicle checks.
Follow company policies and safety standards.
Communicate effectively with external and internal customers, charity partners, and management through verbal and written methods.
Assess and prioritize opportunities, resources, and strategies.
Respond promptly to internal and external inquiries, questions, and concerns.
Perform other duties as assigned by management.