About The Position

The Account Manager represents America’s Thrift Stores and focuses on expanding donated thrift supply through initiatives that secure and manage high-volume accounts and donation locations, while fostering charity-partner relationships. The role executes growth strategies, prioritizes key initiatives, secures donation opportunities, and captures market share across the company’s footprint. The Account Manager works closely with the Manager, Field Operations to coordinate the setup and service of new donation opportunities, and strengthens relationships with charity partners while observing ethical standards and respecting partners’ values. Travel is approximately 50%–75% to pursue growth opportunities and work with Field Operations in various markets. The position is exempt and reports to the Director - Donations.

Requirements

  • High school diploma or GED required.
  • At least 18 years old.
  • Strong prospecting and sales-planning skills.
  • Ability to interact effectively with senior business leaders, property owners, municipal officials, and community figures.
  • High energy, proactivity, and initiative.
  • In-depth market knowledge.
  • Exceptional organizational and time-management skills and attention to detail.
  • Ability to build and maintain relationships with diverse individuals and businesses.
  • Strong research, analytical, and planning abilities, with follow-through.
  • Ability to handle multiple tasks and prioritize effectively.
  • Self-motivation, integrity, and personal accountability.
  • Successful completion of a background check, motor vehicle check, and drug screen.
  • Valid driver’s license and clean driving record.
  • Ability to travel approximately 50%–75% of the time, including vehicle travel across assigned markets and air travel when needed.
  • Ability to work a flexible schedule that may include early mornings, evenings, weekends, holidays, and overnight travel.
  • Ability to perform the essential functions of the position with or without reasonable accommodation.

Nice To Haves

  • Bachelor’s degree or higher in business development, administration, or marketing.
  • 3–5 years of sales and marketing experience, preferably with a track record of self-motivated success.

Responsibilities

  • Achieve quarterly and annual goals established by the Director of Donations Growth and Development.
  • Document, report, and communicate donation-growth activities to key stakeholders.
  • Secure donation opportunities from competitors and capture market share.
  • Secure high-volume donation opportunities through deals with municipalities and on the secondhand market.
  • Foster and manage relationships with charity partners.
  • Pursue growth opportunities that maximize return on investment for assets and resources.
  • Expand the company’s presence and market share in current and new markets.
  • Work with the Manager, Field Operations to ensure efficient deployment of resources for new donation opportunities.
  • Follow applicable federal, state, and local laws, company driving policies, annual vehicle checks, company policies, and safety standards.
  • Communicate effectively with external and internal customers, charity partners, and management in verbal and written communications.
  • Assess and prioritize opportunities, resources, and strategies.
  • Respond promptly to internal and external inquiries, questions, and concerns.
  • Perform other duties as assigned by management.

Benefits

  • On-demand pay
  • Flexible scheduling options
  • Monday–Friday day shift schedules
  • Medical insurance for full-time team members
  • Dental insurance for full-time team members
  • Vision insurance for full-time team members
  • Employee discounts
  • Paid time off
  • Career growth and advancement opportunities
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